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GALLERY PHOTOS not uploading. Plus I listed 500 items and only 26 show!

Uploading through templates/Reports tools.

 

On my end, it shows that I have 490 items listed (4 auction and 486 variation BIN listings)...total of 156,000+ items!  However, only 26 of those listings show (most without a gallery photo).  The others, are not searchable by title or ID number.  Yes...I have an item ID number for the other 486 and they said they uploaded successfully and are "active" on my end. But again, not searchable by ANYONE!

 

So.

1) Why are my auctions not being shown/searchable.

2) Why are the gallery pictures not wanting to load.

      - yes, they are of large enough size.

     - they are typically the first photo of the variation listing.

     - I have checked url's and they show up just fine with link.

     - all urls are https://

Gallery picutres not uploading has been an issue since the FE days!  Still has not been fixed 5+ years later!!

 

 

Geonut and Odditycards: Specializing in Oddball, International, and unique cards of your favorite player, team, and sport. Hardcore collector of Michael Jordan, Karl Malone, John Stockton, Jeff Hornacek, Magic Johnson, Kresimir Cosic, and No.1 Larry Bird collector!
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Re: GALLERY PHOTOS not uploading. Plus I listed 500 items and only 26 show!

Your other thread has been revived to discuss why eBay is unable to fetch photos from your server. This has been a long-standing problem when using File Exchange and the issue is unchanged since eBay moved to Seller Hub uploads.  Slower, or shared, third-party servers simply can't keep up with eBay's high speed requests when large volumes of images are requested.

https://community.ebay.com/t5/Seller-Tools/Variation-listing-photos-not-seen-in-App-Chrome-Edge-but/...

 

 

However, this second problem of the disappearing listings is something that eBay should investigate.

elizabeth@ebay 

 

@geonut, twice today, I looked at your listings with two browsers. The item (variation) count was 1443 or 1536 (26 or 27 listings), depending on how many times I refreshed. But once in a while, a refresh would get me 22,344 items (250 listings).

 

My speculation is that eBay's redundant servers have not all been updated with the same data. Server mismatch is usually the cause of sporadically different data appearing on every reload. Some have 26 listings, some have 27 listings, and only one has the 250 listings.

 

In order to count the actual number of listings, I changed the page size to 240 and then continually requested page 2 until the 22,344 count displayed 10 items on page 2 (shown below).

https://www.ebay.com/sch/m.html?_nkw=&_armrs=1&_from=&_ssn=geonut&_sop=10&_pgn=2&_skc=240&rt=nc

 

shipscript_0-1670377273188.png

 

After trying to change my page settings to get a less cluttered (larger) screenshot than the above, I was stopped in my tracks and could not get past the screen below, even after reloading the page. So that's it for my testing at the moment, until I can clear my browser.

 

shipscript_1-1670377414418.png

 

😎Apparently, I'm a power user moving through this website at super-human speed, because the other two reasons absolutely do not apply. I suspect that, as I was clicking the custom settings, the script failed to load as I sped into a reload with a hung script.

 

 

ShipScript has been an eBay Community volunteer since 2003, specializing in HTML, CSS, Scripts, Photos, Active Content, Technical Solutions, and online Seller Tools.
Message 2 of 7
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Re: GALLERY PHOTOS not uploading. Plus I listed 500 items and only 26 show!

na-na-na-na-na-na-na-na-na-na-na-na, POWER USER!......LEVEL UP!!

 

I have run into the same glitches in seeing 24 vs. 25 vs. 240 listings.  However, I SHOULD HAVE 490 listings, and over 150,000 items (variation listings).  What good does revising the photo listings do right now if no one can see/search my available items!??! ug.

 

Thanks for your suggestions on pixels and photo sizing.  That might help.  I might have to find somewhere else to host the "Gallery photo" instead of where I dump photos currently.

Geonut and Odditycards: Specializing in Oddball, International, and unique cards of your favorite player, team, and sport. Hardcore collector of Michael Jordan, Karl Malone, John Stockton, Jeff Hornacek, Magic Johnson, Kresimir Cosic, and No.1 Larry Bird collector!
Message 3 of 7
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Re: GALLERY PHOTOS not uploading. Plus I listed 500 items and only 26 show!


@geonut wrote:

Uploading through templates/Reports tools.

 

On my end, it shows that I have 490 items listed (4 auction and 486 variation BIN listings)...total of 156,000+ items!  However, only 26 of those listings show (most without a gallery photo).  The others, are not searchable by title or ID number.  Yes...I have an item ID number for the other 486 and they said they uploaded successfully and are "active" on my end. But again, not searchable by ANYONE!

 

So.

1) Why are my auctions not being shown/searchable.

2) Why are the gallery pictures not wanting to load.

      - yes, they are of large enough size.

     - they are typically the first photo of the variation listing.

     - I have checked url's and they show up just fine with link.

     - all urls are https://

Gallery picutres not uploading has been an issue since the FE days!  Still has not been fixed 5+ years later!!

 

 


Thanks @geonut & @shipscript. I'm getting this passed along asap.

Elizabeth,
eBay
Message 4 of 7
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Re: GALLERY PHOTOS not uploading. Plus I listed 500 items and only 26 show!

I can also see very glitchy results if you just "see sellers other items" and click refresh a couple times.

Sometimes it shows a total of 1,443...or 1,536....or 20,344. But no where near the 150,000+ that it should be showing!  It's hit and miss even now with what is "showing" at any particular time.  If I see 20,344, I click refresh on the browser, and suddenly back down to typical 1,443.

Geonut and Odditycards: Specializing in Oddball, International, and unique cards of your favorite player, team, and sport. Hardcore collector of Michael Jordan, Karl Malone, John Stockton, Jeff Hornacek, Magic Johnson, Kresimir Cosic, and No.1 Larry Bird collector!
Message 5 of 7
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Re: GALLERY PHOTOS not uploading. Plus I listed 500 items and only 26 show!

Stlil issue not fixed.  Just uploaded 250 item on Tuesday....250 items on Wednesday...

20% of items are "gallery Photo error".

 

Geonut and Odditycards: Specializing in Oddball, International, and unique cards of your favorite player, team, and sport. Hardcore collector of Michael Jordan, Karl Malone, John Stockton, Jeff Hornacek, Magic Johnson, Kresimir Cosic, and No.1 Larry Bird collector!
Message 6 of 7
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Re: GALLERY PHOTOS not uploading. Plus I listed 500 items and only 26 show!

 elizabeth@ebay

Just listed 250 items. 18% of them DO NOT show Gallery photos...yet again...

CS just tells me I have to manually correct everytime!!  WTH...

We are wanting to get an premium store with 2m+ items, but not uploading like this and having this % error rate!  No one can give me a reason why.  We have tried everyone's suggestions to date...

Wife's uploads have same issues.

We download a template, fill it out, upload, and eBay tells us something on our end is "corrupt" then they hang up on us!!

Geonut and Odditycards: Specializing in Oddball, International, and unique cards of your favorite player, team, and sport. Hardcore collector of Michael Jordan, Karl Malone, John Stockton, Jeff Hornacek, Magic Johnson, Kresimir Cosic, and No.1 Larry Bird collector!
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