eBay

mypaymentstest · ‎05-26-2017

**Update Notes**

For anyone that is following or seeing this message. There has been a new updated post created for this request. I will no longer be monitoring this post. Thank you.

https://community.ebay.com/t5/Tools-Apps/File-Exchange-Limit-Increase-Requests-Here/m-p/30492816#M28...

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Hi FE Users,

Please post your request for an increase to your File Exchange daily limit here. Please understand that by default the daily limit is set at 5k actions per day. We are happy to review your account for an increase if you would like to request it. We will review the request and reply here with the results.

This topic may not be monitored daily, so if you need immediate assistance for a limit request, please either email to turbodata@ebay.com, or call in to Customer Service and ask for the File Exchange/Advanced Apps support team.

Regards,

Advanced Apps
eBay Community Support

***IMPORTANT***: If you need direct support for File Exchange, please feel free to reach us through email at turbodata@ebay.com. Thank you!

mypaymentstest · ‎07-22-2019

@bulbastore wrote:

I've been attempting to upload 250 new listings and have been fixing the errors I had one by one, re-uploading a new file each time and then continuing to fix the errors. Unfortunately, once I had gotten 240/250 of my listings to give a success response utilizing the verifyadd feature, I was then given a "daily upload limit reached," message. I'm very disappointing that I have not been able to contact anyone via phone or email that can help me increase my limit until Monday; almost three full days of potential sales lost because of an arbitrarily small upload limit set in place. Not only would I appreciate an increase in my daily upload limit; but I feel it's necessary to increase the default limit for all accounts, or, train the staff that is employed 24/7 in overseas call centers to handle this simple task. Thank you sincerely for your much appreciated time. Seems like Mykal, you're the only person on the planet who cares about your job.

@bulbastore - I'm sorry for the delay in the response to this. I also want to apologize for the delay and support that is no longer available during the weekends.

We are working on bettering support for teams that are available on the weekend to get this type of request through.

I have raised your File Exchange daily upload limit. I have informed our developer that we have received a feedback regarding the default upload limit.

Sincerely,

mykal@ebay

eBay Support

mypaymentstest · ‎07-22-2019

@autopmlv wrote:

Hello! Our store experiencing troubles adding compatibilities to our car spare parts. Maybe you can increase our daily limit so we could finish adding those? Thank you in advance!

@autopmlv - Thank you for posting your File Exchange daily upload limit to this community board thread.

I have raised your File Exchange daily upload limit.

If you need any further assistance, please feel free to respond to this post.

Sincerely,

mykal@ebay

eBay Support

fenixpartsse · ‎07-23-2019

Hi,

Could we please have our daily limit increased to 25,000.

Thanks!

mypaymentstest · ‎07-24-2019

@fenixpartsse wrote:
Hi,

Could we please have our daily limit increased to 25,000.

Thanks!

@fenixpartsse - Thank you for posting this request on this Community board thread. I'm sorry for the delay on this request. Please feel free to reach out to my team through our phone support if you need a much quicker response to your File Exchange daily upload limit.

I have raised your File Exchange daily upload limit.

Sincerely,

mykal@ebay

eBay Support

jepiston · ‎07-31-2019

Hello.

Please increase file exchange daily limit to my ebay account. 50k daily should be enough.

Regards,

mypaymentstest · ‎07-31-2019

@jepiston wrote:
Hello.

Please increase file exchange daily limit to my ebay account. 50k daily should be enough.

Regards,

@jepiston - Thank you for posting your File Exchange daily upload request on this Community board thread.

I have raised your File Exchange daily upload limit.

Sincerely,

mykal@ebay

eBay Support

athenaartprints · ‎08-02-2019

I am trying to start using the file exchange to bulk upload listings, I've done about 7 test uploads to make sure there were no errors but when I went to use the file for the bulk upload I got a message at the top saying I had exceeded the upload limit for the day.

Can I get this increased please?

mypaymentstest · ‎08-05-2019

@athenaartprints wrote:

I am trying to start using the file exchange to bulk upload listings, I've done about 7 test uploads to make sure there were no errors but when I went to use the file for the bulk upload I got a message at the top saying I had exceeded the upload limit for the day.

Can I get this increased please?

@athenaartprints - Thank you for posting your File Exchange daily upload increase request on this Community board thread.

I have raised your File Exchange daily upload limit.

If you need any further assistance, please feel free to respond to this post.

Sincerely,

mykal@ebay

eBay Support

Anonymous · ‎08-12-2019

Hello! When I try to make an upload, I'm being told I have exceeded the upload limit. This shouldn't be the case since I haven't made an upload in several days. Could you increase my limit to see if that fixes the issue? Thank you for your help!