Seller Update: January 2025
Kick off the new year successfully with our latest updates.
Forum Posts
Update on Current Good 'Til Cancelled (GTC) Renewal Issue
Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...
I sold an item and can't find it to ship it. How do I refund the buyer?
I sold an item and can't find it to ship it. How do I refund the buyer?
Resolved! Reported Counterfeit Item, eBay Didn’t Find Violation of Policy?
I confirmed with a manufacturer that the product I purchased is a counterfeit. reported it to eBay. “We looked into your report and didn’t find the listing to be in violation of our policy. This determination was made by a customer service agent.” Ob...
eBay does NOT value sellers anymore - We are getting screwed on returns
3 times in the last 10 days I have had returns marked as "Item not as described" when it the item was EXACTLY as described. The most recent item was listed as "For Parts/Not working". I described the item, its condition and advised I do NOT know what...
HAPPY ST. PATRICK'S DAY!
To all of our Irish Friends & To all of our sellers, May you have the luck of the Irish today so that you may have a pot o sales by the end of day!
Buyer demanding refund and lying about reason
Hey all..I'm dealing with this international Buyer from Hell who refused to receive the parcel and is now demanding a refund. This is my first such experience so i'm not sure what exactly i'm supposed to do and ebay's automated options make the matte...
Seller Calendar 2025 (v.Q2)
Upcoming dates and events for sellers to track during 2nd quarter 2025. If you missed the Spring Seller Check-In last Friday, March 7th, you can watch the video replays here. April 15, Tuesday - Tax Day. General 1099-K info (link), 1099-K transaction...
A decision was made on the listing you reported & didn’t find the listing to be in violation....
Hello go-bad-chicken,Thanks again for reporting the listing(s) you found. What happened:We looked into your report and didn’t find the listing to be in violation of our policy. This determination was made using automation or artificial intelligence. ...
How to Improve Seller Performance Rating after Below Standard account limitation
eBay Acct fell 'Below Standard' and Seller Restriction was lowered to '0' listings approximately October of 2024. -Requested seller limit increase as of March 2025, with automatic denial via online portal.-How am I supposed to improve my 'Below Stand...
Customs clearance
Dear experts,Tracking number: 507530375063By 4PX carrier from China to Japan.As a seller I don't know to understand its status:"Custom clearance exception". If I understand well, if tax is needed the buyer should pay it.If the buyer open INR dispute,...
Auto pay deactivation
I am just getting back into selling after about a 3-4 year break. Apparently they added this auto pay thing to my account without my knowledge or consent. How do I deactivate that? Everything I have googled doesn't seem to work and customer service i...
Every drop of lemonade they try squeeze out of your lemon.. smh
Menu eBayeBay HelpSign In Ask a MentorOptions Professional scammers cogus70Adventurer(346feedbacks ) View listings Options 03-15-2025 11:01 PMHow do they get away with stripping every cent you could possibly make? First it's the double final value f...
Returns
Hi Community,Question I watch a person on a chad channel. Here is the question he does not accept returns, ok so when he get some buyer that want to return an item they file a return via ebay. Ok great in his store in the policies he has buyer pays r...
Unable to update email
when I opened my eBay account many years ago I had a Hotmail account email. I thought I had gone through all my accounts and updated to my new Gmail account. However back in January I accidentally signed in under my Gmail account which then created a...
Resolved! Not getting any views
Why are most of my items not getting any views? Anyone have any suggestions?
send offer heartache
I sold a book for less than my asking price and the listing doens't say it was from an offer. I called CS which showed me I have "automatic" offer on 176 listings and tough luck, I have to manually change all of them. I have gone through a bunch and ...
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