09-02-2020
12:19 PM
- last edited on
09-09-2020
09:31 AM
by
brian_burke@eba
09-09-2020 09:23 AM - edited 09-09-2020 09:24 AM
Thank you! This is so helpful to all Sellers, even non-store sellers. There are times, sometimes something unexpected happens and we can't be selling. Much better than ending all of the listings and having to relist!
09-09-2020 10:40 AM
Thank you, thank you, thank you for extending Time Away to all sellers. This has been in high demand for the past six months! Do sellers still need to end Auction format listings or can those also be hidden with this feature? If Auctions can also use this feature, what happens to auctions with a set number of auto-renewals?
09-09-2020 10:50 AM
Thank you for minimizing the time it takes for items to be hidden or reactivated.
BUT your update says we can only set the feature for 1 to 30 days. we go away on business for a six week window every year. This will now be a problem. How can we extend the time away window?
09-09-2020 10:50 AM
@shipscript Thanks for the feedback, I will make sure the team sees it, it's a great addition and like you said, many sellers have been asking for it.
Unfortunately, the feature only applies to fixed priced listings.
Brian
09-09-2020 10:53 AM
when does this start? I went to seller hub a few minutes ago and it still had vacation settings.
09-09-2020 11:03 AM
@wgonzales Thanks for the feedback. I'll bring it back to the team. If you have access to the internet while you are away you can update the Time Away during your vacation. I understand this doesn't allow you to completely "set it and forget it" but hopefully you can extend the time away before it times out at 30 days.
Thanks for selling on eBay
Brian
09-09-2020 11:05 AM
From the end of September you will be able to access the new Time Away functionality by going to: Account Settings > Selling > Time Away
Thanks
Brian
09-09-2020 11:13 AM
It would be an added help if ebay would change it so sellers could bulk edit any auctions without bids as well.
I believe this is something many sellers have been asking for also.
09-09-2020 12:14 PM
Just want to clarify that with this new feature I do not have to adjust my handling time to cover my time away if I am not hiding my listings?
09-09-2020 12:23 PM
Boy do I like this change. I just wish I could take a vaca. So sad!!
But seriously this is such an improvement over the current vaca setting for store owners. The automatic change of delivery dates and handling times is ENORMOUS. Especially when someone only needs to be away for a handful of days.
The addition to allow this feature to ALL sellers w/ GTC listings is such a smart move as all sellers have needed this for a very long time.
GREAT FEATURE, THANK YOU!!
09-09-2020 12:24 PM
@mcdougle4248 wrote:Just want to clarify that with this new feature I do not have to adjust my handling time to cover my time away if I am not hiding my listings?
That is the way I read it.
09-09-2020 12:25 PM
Your are correct, you do not have to adjust them, it will be done based on the time you are away.
Thanks for selling on eBay
Brian
09-09-2020 12:34 PM
Thank you brian_burke@ebay This is an awesome update!
09-09-2020 12:36 PM
Wondering why even "keep your listings visible to sellers when you’re away" at all? What do they need to see?