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Forum Posts

New Feature: Time Away

We're excited to announce a new feature available to all sellers that replaces the Vacation Settings currently available to store subscribers. You can read more about this change here, and leave any questions below so our experts can review.

My Free listings stopped because I did not accept expensive Private Courier shipping of Ebay

Requesting members to please guide me as to where to complain below matter so that It reaches Higher authorities in Ebay. I am a seller on Ebay since more than 10 yrs, in April 2020 I was advised by Ebay India staff to put my store on Vacation mode a...

Managed Member Communications

In order to protect the privacy of buyers and sellers and as part of our efforts to combat spam and phishing attacks, we’re no longer showing buyer email addresses in your orders. Instead you’ll see an alias email address. You can read more about thi...

After paid, buyer wants insur. added - how to send invoice w/o email address??

brian_burke@ebay shannon@seller_update I had a buyer today, after they bought and paid for an item, ask me to add insurance to it, for which they would be happy to pay. How am I supposed to send them an invoice through Paypal for that amount without ...

User avatar by Thrill-Seeker
  • 903 Views
  • 5 replies
  • 2 helpful

Multi User Account Access (MUAA) Updates

Multi-User Account Access can help you improve your business efficiency by allowing you to delegate specific work flows to other user accounts. Current permissions include: create and edit drafts, publish and revise listings, view-only access to orde...

The Updating on how the email addresses Display??

We're updating how we display email addressesAs part of our ongoing effort to combat spam and phishing attacks and protect the privacy of eBay buyers and sellers, we’re no longer showing buyer email addresses in your orders. Instead, you’ll see an al...

User avatar by Visionary
  • 1071 Views
  • 3 replies
  • 4 helpful

Terapeak Improvements

Over the past quarter, we’ve added some useful new features to the Terapeak Research tool to enhance your ability to gain essential business and market insights. You can read more about this change here, and leave any questions below so our experts c...

Unanswered Questions
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