2020 Fall Seller Update

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Shipping

Why dose it take so long with FedEx On shipping they back and forth I had an item on the truck for delivery for about three to four days how’s that possible, UPS,USPS DOSE’NT.

printing a label for an item i sold

I haven't had issues with mailing labels through my account until last week when my printer was on the wrong setting and I kept pushing print label and then I ended up with 4 labels all costing me. I only needed 1. Now my account has been closed. I h...

Detailed Payout information

Is there a way to see sales that are associated with your payout deposit. I would like to track my sales with my payout distribution and can't seem to locate this information.

Resolved! How do you deal with USPS delivery issues as a seller?

Hi...recently I have been experiencing more issues with USPS delivering packages on time and I’ve heard it is due to the new Post Master General that implemented measures to save 200 Million USD in added expenses... This means less staff, less delive...

Top Rated Seller and Shipping Discount

Sorry if this is answered somewhere, but I can't find this information: Is there a greater USPS shipping discount for Top Rated Sellers? Or is it the same discount everyone already gets when they use Ebay labels?

UPS in eBay Labels

We're excited to announce UPS as an additional carrier available in the eBay Label platform. You can read more about this change here, and leave any questions below so our experts can review.

Specialist wrongfully deems Authentic shoes as "counterfeit" and penalizes my account

So Ebay marks 3 of my listings as counterfeit and takes down the listings as well as restrict my account from selling. The posts were for Zyons and Obsidian 1s, shoes that i already sold on Ebay but had doubles of. The pictures in my post are include...

New Feature: Time Away

We're excited to announce a new feature available to all sellers that replaces the Vacation Settings currently available to store subscribers. You can read more about this change here, and leave any questions below so our experts can review.

Updates on Authentication for Luxury Wristwatches

The newly announced Authenticity Guarantee protects you when you sell a luxury wristwatch in the US with verified returns, so you can sell luxury watches with peace of mind and your buyers can shop with confidence. You can read more about this change...

Fee Update for Watches

Sellers who are active in managed payments now pay lower final value fees for items sold in the Watches (260325) category on or after September 9, 2020, regardless of the listing date. Managed payments provides eBay sellers with one place to sell and...

The Extra Fee That was never calculated?

So, Started my ebay selling account not to long ago.I sell multiple items and variations.Ive already read the policy about sales fee. Currently my percentage is 9.15%.(In the ebay help you can read Final value feesWe charge a final value fee when you...

Insertion Fee Price Change

Earlier this Summer we announced a change to the Zero Insertion Fee allotments that all sellers and store subscribers can enjoy. In this topic of the Seller Update we formalize the price change and provide more detail. You can read more about this ch...

Signature Confirmation Requirement Changes

Signature confirmation has historically been required on items purchased for $750 or more. We are changing this requirement from an item-level and have applied it instead at the order-level. You can read more about this change here, and leave any que...

Sales Tax... how does that work?

Hi! I'm still new to this and I've been reading forums, but I feel like my question has yet to be answered. I sold an item and sales tax was charged, however, none of it went to me. It all went to Paypal/eBay. I read that since they collect the tax, ...