11-13-2024 08:16 AM
He has enabled returns not accepted
Item a tv were shipped with mainly just paper and a box seller say I cannot afford a bad return or its not an option,
He say no and i say just accept it so i can send it
And i ask for the funds to send it back
He say it was not ok to ask but this is inad
And he say i am zero feedback
Not really nice seller just ends with regards with 5-6 messages
He say of other thing than return and i am thinking is it partial refund
I probably wouldn't
11-17-2024 10:07 AM
I opened the dispute on step in with eBay on Saturday 16 november
Seller is now texting
litigation
I am currently managing to provide the right answer to it.
Regards.
What answer does the think can decline inad he lost after step in decisions
11-17-2024 10:18 AM
since seller like to not help with say regards in end
I say I need return
I expect no way in response il wait
11-17-2024 11:10 AM
Seller now say kind of regret to have tried to ship it to Sweden.
This one ain't know the cost of doing business
Ends with
Now I will manage a solution, I will contact you about the details early next week.
Regards
There were no mention of me receive funds for shipping cost
Other than angry seller ofc
11-17-2024 12:27 PM
Seller now say But be really careful if I autorize a return : if there is one little problem on my tv, like one scratch, one dead pixel, anything on the screen that wasn’t on the photographs of my initial ad and I will declare it as a fault too. You wouldn’t get the money back.
We’ll keep in touch.
11-17-2024 12:34 PM
You still are missing the point. "I am currently managing to provide the right answer to it."
Answer to what?
You opened a case, right? On November 16th? You need now to ignore any further communications from the seller. Just let your case time out. On day #4, you return to the case and ask eBay to step in.
STOP COMMUNICATING WITH THE SELLER.
Please read the MBG.
11-17-2024 12:46 PM
@jonnss-33 wrote:I opened the dispute on step in with eBay on Saturday 16 november
Seller is now texting
litigation
I am currently managing to provide the right answer to it.
Regards.What answer does the think can decline inad he lost after step in decisions
I am confused with your posts here.
Your title of your post states that your seller said that returning was not an option when you filed an INAD .
You posted that on the 13th. Yet now you say you filed a INAD claim on the 16th.
Why not take everyone's advice here when it was first given to you?
Everyone said ebay will make the seller refund. You do not have to beg the seller.
You repeatedly come back on here saying the selelr will not send a label etc.... you have been told more than once what to do.
11-18-2024 02:31 PM
Hi @jonnss-33
If you opened the return request on 11/16 ... then you should see the link to ask eBay to step in on 11/20th or 21st. As soon as you see it ... then click on it. eBay may refund you without requiring you to return the item.
Just forget about the seller. Let us know what happens after you bring eBay into the claim. 🙂
11-18-2024 02:56 PM
Ebay has accepted the return in my favour i sent the seller the return item seller is very demand about detail of return i sent receipt i scan qr code at postal
I am not gonna answer not text anymore with seller he did not want me to see the item working its his problem what happen after w
11-18-2024 03:05 PM
I was kind of hope that no return needed i try with eBay to solve in favour, as seller wasent really friendly as if 1 thing happen to item no refund
No insurance on used goods
So high risk with glass tube CRT
I update maybe after 2 week as it's being ship back
11-18-2024 03:07 PM
I understood what were needed to forwards the case I haven't contact a seller with this much bitter of return i have sent all done