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Seller say return is not an option when filed inad

He has enabled returns not accepted

Item a tv were shipped with mainly just paper and a box seller say I cannot afford a bad return or its not an option,

He say no and i say just accept it so i can send it

And i ask for the funds to send it back 

He say it was not ok to ask but this is inad

And he say i am zero feedback 

Not really nice seller just ends with regards with 5-6 messages

He say of other thing than return and i am thinking is it partial refund 

I probably wouldn't

 

 

Message 1 of 25
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24 REPLIES 24

Seller say return is not an option when filed inad

I can't be 100% if item got damage in shipping I noticed the frame of tv is little bit bent 

Wouldn't be any to tell In photo to file insurance

Message 2 of 25
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Seller say return is not an option when filed inad

If you bought an item and it arrives Not As Described.

 

File a case to return it. Not As Described.

 

Read the eBay MBG -

 

Do not bother with contacting the seller. Just file the case and follow the directions.

klhmdg  •  Volunteer Community Mentor
Message 3 of 25
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Seller say return is not an option when filed inad

You are protected under EBay’s 30 day money back. EBay forces the seller to accept the return if not as described.

Message 4 of 25
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Seller say return is not an option when filed inad

yes i have pressed ebay step in he does not text me for days,

i were now in favour forced return

seller has not responded after it happen in 18h

i guess he doesent want the defective crt tv

has to use max contrast to get rid of a white line on the screen

terrible shape i pay 500 euro i ripped off badly

seller did not show any picture of it working

Message 5 of 25
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Seller say return is not an option when filed inad

yes i seen the force return as ebay state seller has accepted but havent

Message 6 of 25
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Seller say return is not an option when filed inad

i know ebay policy seller does unfortunate not

Message 7 of 25
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Seller say return is not an option when filed inad

As others have told you, you can open an item not as described case.

It does not matter if the seller states he does not take returns.

Please just stop posting here, open the case, wait 4 days, no return label? Then ask eBay to step in.  You will be refunded from the seller's account.

Then take the time to read the MBG.  

Message 8 of 25
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Seller say return is not an option when filed inad

@jonnss-33 

 

Well so Ebay gives you a time frame of 4 days until they can step in on the return case. Wait the 4 days have Ebay step in and return the item. Then if the seller doesn't issue a refund upon return based on the tracking number stating delivered ask Ebay to step in again for the refund. The seller will then get a defect on there record.  This seller is being defiant and may not realize that they must accept this return.

Message 9 of 25
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Seller say return is not an option when filed inad

its a reply ï have made 1 post anyway

its now been 24h

seller has not text or i seen message

after ebay step in,

he never posted a single picture of item running

neither when its shipped paid ignored me,

tv lines white goes back and front on it and he suggest i fix his item myself

which i declined

Message 10 of 25
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Seller say return is not an option when filed inad

yes i felt frustrated with this seller believe in no returns for 1 week and still do

and with the cant afford return when seller made 2 grand in sales

this is why i posted

no return label or cost so far

Message 11 of 25
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Seller say return is not an option when filed inad

there is currently no funds to send the inad return after 1 day and i am waiting on that

so its not possible to send back yet with tracking

yes the seller knows he cant sell it to anyone else with like 3-4 problem

he tries to make me feel bad that i return, response

i was gonna sell outside ebay and i decide for you

and my take would be i are not grateful for it to seller i say nothing in message

Message 12 of 25
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Seller say return is not an option when filed inad

Exactly when did you open the item not as described case?

The seller has three days after that to respond.

On day #4, you return to the case and ask eBay to step in.

When you reply, it will be easier for us to help if you just give us the information requested.  

 

Message 13 of 25
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Seller say return is not an option when filed inad

@jonnss-33 

It's a common tactic used by Chinese sellers and others to lie and tell you they cannot accept a return while the case is open. They try to get you to close the case and they "promise" to accept the return once it's closed. However once the case is closed, it's over.

 

I hope you didn't close your return request. If it's still open, go back to the case and in the dropdown box, ask ebay to step in.

albertabrightalberta | Volunteer Community Mentor
"I can explain it to you, but I can't understand it for you."

Message 14 of 25
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Seller say return is not an option when filed inad

Well this is actually france seller 

I have not closed my request as no way i pay 500 euro for dying crt tv 

Chroma gun were in ok shape not the best ,but they screwed up the item to force it into a 16/9 mode when it already had it feature 

Ruined a collection item Sony for no reason 

Message 15 of 25
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