03-28-2024 09:45 PM
Seller sent another item in place of the one I bought. There is no lid. Item was wrapped in grey plastic packing wrap. Item arrived with small whole, in it the wrap was thin. Is there a way to get some money back
03-28-2024 09:54 PM
Just because a seller states no returns it doesn't mean no refunds. Money Back Guarantee trumps their no returns policy. Open a return for not as described.
03-29-2024 05:20 AM
Of course you should contact the seller first. Mistakes happen and maybe they can resolve this without opening a return. (Partial Refund) They have the ability to refund you without returning the item if they choose. If you do not get a reasonable reply, you should open an Item Not as Described return. INAD
Good luck
03-29-2024 12:41 PM
Thank you very much for your answer.
03-29-2024 12:45 PM
Go to your purchase history and click return item and select, the item doesn't match the description as the reason.
The seller will have 3 days to accept the return and pay return shipping or refund without returning.
If they don't, return to the case on day 4 and ask Ebay to step in.
03-29-2024 12:52 PM
I did contact the seller first. Not only did I not get the lid, because of the way it was wrapped there is a whole in it. Thanks for your answer.