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‎08-14-2024 02:03 PM
I want to return the item, but the seller's address is in China. Is that correct?
I also know that I have to pay the return fee.
How can i buy return tag?
The Item made glass. So its not very safe.
Can you explain to me please.
Please let me know the seller's contact information.
For reference, I received the product on 08/10/2024 and requested a return right away.
The order number is #04-11922-84638.
Could you send to me e-mali please.
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‎08-14-2024 02:44 PM
This is not eBay customer service. This is a forum for eBay buyers and sellers. No one here works for eBay.
Are you returning something that was not as described/ damaged in shipping or is this just a changed your mind sort of return.
Depending on what type of return it is decides on who pays the return shipping.
A little more info would be needed to give you correct information.
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‎08-14-2024 03:09 PM
Was the item shipped from China or here in the US?
Whats the reason for the return?
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‎08-15-2024 05:04 AM - edited ‎08-15-2024 05:05 AM
You go to your purchases page, find the item & under more actions, return this item. It forces the seller to respond & this is the official policy to create return requests - I assume "Not as described"? It's in China so no label can be provided. You will need to package it up & go to a carrier to get a shipping quote. Package it in preparation for the return address. When you do, get a quote & provide that amount to seller. They will need to provide the funds up front to ship. If they refuse the funds, ebay typically sides with you, refunds you & you keep the item.
