01-30-2025 01:29 PM
on the page it states does not accept returns. In the Description it states
01-30-2025 02:41 PM
It's totally refundable/returnable if it doesn't work
Ignore all that they say as it's just not true....eBay money back guarantee overrides that
01-30-2025 02:50 PM
Your As Is and Not Returnable doesn't mean anything if the buyer says it's defective.
Accept the return and provide a shipping label, if you want it returned before refunding.
If you don't want it returned, just refund and let them keep it.
01-31-2025 10:47 AM
@pharroh65 wrote:What recourse do I have
Depends on if you are the buyer or seller.
01-31-2025 10:53 AM
This is when you need to list is as "For Parts or Not Working"
02-01-2025 04:53 PM
Everything sold is "as is" described. But you are trying to convey because it was working 3 yrs ago you won't take a return on it.
You should know what you say about being as is meaningless. If it doesn't work you will be refunding.
02-02-2025 09:22 AM
You can issue a paid return label and refund in full when you receive it back. Or, you can just give a full refund and let the buyer keep it for free. If a case is filed and you choose neither, eBay will choose the latter for you and ding you for poor customer service.
There is no such thing as no returns selling in this venue.
02-02-2025 12:59 PM
Hi @pharroh65
Please provide the Item Number of the listing. Being able to read the entire listing will let us know what recourse you have.
02-02-2025 05:18 PM
@house*of*paws wrote:Hi @pharroh65
Please provide the Item Number of the listing. Being able to read the entire listing will let us know what recourse you have.
They are the seller, I just realized this
eBay item number:196939567964
02-02-2025 05:19 PM
@pharroh65 wrote:on the page it states does not accept returns. In the Description it states
It was Functional when The company closed down 3 years ago. I do not have a way to test this ... it is being sold AS-IS which is why the low starting price...Item is not returnable for refund again it is purchased as is !!!What recourse do I have
Your buyer has the 30 day eBay Money Back guarantee. Your as is no returns means diddly