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Return item in description states as-is

on the page it states does not accept returns.  In the Description it states

 
It was Functional when The company closed down 3 years ago. I do not have a way to test this ... it is being sold AS-IS which is why the low starting price...
Item is not returnable for refund again it is purchased as is !!!
 
What recourse do I have
Message 1 of 10
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9 REPLIES 9

Re: Return item in description states as-is

It's totally refundable/returnable if it doesn't work

Ignore all that they say as it's just not true....eBay money back guarantee overrides that

Message 2 of 10
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Re: Return item in description states as-is

@pharroh65 

 

Your As Is and Not Returnable doesn't mean anything if the buyer says it's defective.

Accept the return and provide a shipping label, if you want it returned before refunding.

If you don't want it returned, just refund and let them keep it.

Want to wish everyone a Safe and Happy Independence Day.
Message 3 of 10
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Re: Return item in description states as-is


@pharroh65 wrote:
 
 
What recourse do I have

Depends on if you are the buyer or seller.

Message 4 of 10
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Re: Return item in description states as-is

This is when you need to list is as "For Parts or Not Working"

Message 5 of 10
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Re: Return item in description states as-is

Everything sold is "as is" described. But you are trying to convey because it was working 3 yrs ago you won't  take a return on it.

 

You should know what you say about being as is meaningless. If it doesn't  work you will be refunding.

Message 6 of 10
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Re: Return item in description states as-is

You can issue a paid return label and refund in full when you receive it back.  Or, you can just give a full refund and let the buyer keep it for free.  If a case is filed and you choose neither, eBay will choose  the latter for you and ding you for poor customer service.

 

There is no such thing as no returns selling in this venue.

Message 7 of 10
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Re: Return item in description states as-is

Hi @pharroh65 

 

Please provide the Item Number of the listing.   Being able to read the entire listing will let us know what recourse you have.

Message 8 of 10
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Re: Return item in description states as-is


@house*of*paws wrote:

Hi @pharroh65 

 

Please provide the Item Number of the listing.   Being able to read the entire listing will let us know what recourse you have.


They are the seller, I just realized this

eBay item number:196939567964


Message 9 of 10
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Re: Return item in description states as-is


@pharroh65 wrote:

on the page it states does not accept returns.  In the Description it states

 
It was Functional when The company closed down 3 years ago. I do not have a way to test this ... it is being sold AS-IS which is why the low starting price...
Item is not returnable for refund again it is purchased as is !!!
 
What recourse do I have

Your buyer has the 30 day eBay Money Back guarantee. Your as is no returns means diddly

Message 10 of 10
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Welcome to the Returns board! Here you can discuss returns with other members.

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