Return and Refund

[txby8309]

我于 9.23 日将商品退回给卖家。9.24号您关闭了退货和退款请求，这是一个系统漏洞。我想联系你，但没有办法。除了留言和发送电子邮件的低效解决方案外，您没有为我提供任何在线或电话沟通渠道

[kensgiftshop]

Why did you wait so long to get it shipped back?

Did you get the package scanned when you dropped it off?

Did the return show it was scanned?

[kalyoth]

(For those that do not know Chinese) - "I returned the item to the seller on 9.23. 9.24 You have closed your return and refund request, which is a system vulnerability. I want to contact you, but there is no way. In addition to the inefficient solution of leaving messages and sending emails, you have not provided me with any online or telephone communication channels."