Returns

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Can’t get refund

Sent item back but took a long time to return buyer says not able to refund

Cancel

HelloCancel your order.I'd like to cancel my card, please.The seller does not deliver.

Opinions on how to handle request for return.....

Received a request for return on a $75 item that has been paid to eBay but not shipped yet. Buyer stated "Changed my mind" and said "I had not shipped yet". eBay lists my possible responses as, 1) Accept the returnThe buyer pays for return shipping, ...

Resolved! Dog sweater

Chilly brand dog sweater listed as New w/o tags. Looked as it were shrunk. Too narrow and stiff. Would not fit my 4.5# mini Miki. Buyer refunded only partial payment. What can I do?

Resolved! Seller who misrepresented item condition, claims I returned to him a "bean bag" instead of a camera

I have a question about how eBay typically handles situations like these... In my 25+ years on eBay, I have never received a single negative review. To this day, I still haven't. However, I was shocked this week when a dishonest seller not only sent ...

Do returns come from available and on hold funds or just available funds?

Sold something but address won't pull up at UPS. Ebay says I can cancel it. Money is on hold. On one Ebay page it says that money will come out of either my available or on hold funds but when I go to cancel it says it will take out of my available f...

I cancelled return case and seller again re-shipped the item

Hi, I bought an item (pc mouse) from Ebay and then I want to cancel it, I opened a return case. At the moment item was with the seller and not shipped. But thereafter I cancelled return because I saw an article 'if buyer do not return the item, payme...

Resolved! Returns

I have one day left to return an item. How do I get a slip from eBay since I can't get it from the seller?

Return accept problem

Returns are accepted when entering details about the item, but once the item is published it shows that I have not accepted the return. What is the reason for that?

Resolved! Seller is impersonating and contacting customer support help!!!!!

To start, I bought a ps5 from a seller but got a random tiny package instead. To summarize I started a dispute to get my money back since after the seller begged me to close it promising he would give me my money back AND give me a ps5 it was clear h...

Motorcycle part

I bought a part on eBay from world part and I can't find in history to return item and get refund

Prod.desc. says "adult" size; seller sent "Children" size & now won't pay return shipping to China

The seller sent a children's size bike helmet. The product description clearly says "adult" size. This helmet couldn't fit on any adult's head. Now the seller wants me to pay the return shipping back to China, which will cost much more than the cost ...

ORDER NUMBER 23-07552-57651 SOLD BY performancenissan1345

I mistakenly closed the conversation about the absence of the ordered product. Qq should I be, how do I get my money back? The seller does not get in touch for a week. I tried to contact him before the purchase and after the payment - he does not res...

Refund for damaged good

Received a damaged light box ,seller opened a shipping claim with UPS .can I get a refund an is there a time limit to get the refund from seller..

Scam: Return Policy

I have a situation that I believe eBay is making a mistake.I purchased an item. In the description it said "Free 30 Day Returns."Purchase date was August 7th and item was received on August 11th.Item was not correct. So I started a return.Prior to re...