07-11-2024 02:03 PM
Buyer opened case and i respond same day with a message and haven't heard from them yet. Case is to be resolved by the 12th. What could or should happen next?
07-11-2024 02:21 PM
Buyer doesn't have to respond.
You have 3 days to accept the return and provide return shipping.
If you don't, Ebay could refund the buyer from your account and let them keep the item and their fee's.