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Open case and communication. Buyer opened case and i respond same day with a message and haven't hea

Buyer opened case and i respond same day with a message and haven't heard from them yet. Case is to be resolved by the 12th. What could or should happen next?

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Re: Open case and communication. Buyer opened case and i respond same day with a message and haven't

Buyer doesn't have to respond.

You have 3 days to accept the return and provide return shipping.

If you don't, Ebay could refund the buyer from your account and let them keep the item and their fee's.

Have a great day.
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