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I started a return for an item after it was shipped, but before it went through any facilities.

I started a return for an item after it was shipped, but before it went through any facilities. will the refund happen in a few days or do i have to wait till it arrives and then return it?

Message 1 of 15
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14 REPLIES 14

Re: I started a return for an item after it was shipped, but before it went through any facilities.

usually if theyve already bought the shipping label, they will send it and you have to wait til the item arrives and then you send it back and when they recieve it back you get your refund. but i think it just depends on the seller because you can issue a refund right away being a seller but we usually wait for our item back. hope that helps

Message 2 of 15
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Re: I started a return for an item after it was shipped, but before it went through any facilities.

You are not saying that, as a buyer, you opened a return case for an item you purchased, but haven't yet received, are you?

 

Message 3 of 15
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Re: I started a return for an item after it was shipped, but before it went through any facilities.

Tracking does not always show up  so it's hard to say how far along it gotten.  Since you filed a return, you will have to return it.  Have you received a return label for it?  What reason for return did you give?

 

Next time use your watch list and make sure you really want it before buying.  You have cost the seller time and money.

Message 4 of 15
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Re: I started a return for an item after it was shipped, but before it went through any facilities.

I hope your return reason was one of the following.

 

Ordered by mistake

Found a better price

Changed my mind

 

All other reasons would be a clear indication of return abuse.

 

If the item is shipped you will have to wait until it arrives and return before you will be refunded. This is a return not a cancellation. Next time submit a cancellation request before it ships. eBay gives buyers the ability to submit an actual request within 60 minutes of purchase, after 60 minutes you will have to send a message. Sellers DO NOT have to approve your cancellation request, however, it's typically better to do so because they will typically end up with more costs later down the chain if they don't.

Message 5 of 15
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Re: I started a return for an item after it was shipped, but before it went through any facilities.

i put it as changed my mind, as i found a much better product for a very good price. I believe thats a valid reason.

Message 6 of 15
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Re: I started a return for an item after it was shipped, but before it went through any facilities.

So your return will be on hold until you get the item and the process depends on the sellers return policy.

 

If the seller offers free returns you will be provided with a shipping label.

 

If the seller offers returns with buyer pays return shipping, you will be responsible to purchase a label

 

If the seller offers 'No returns', the seller can deny your return.

 

Once the item is sent back to the seller, the seller has 2 business days to process your refund. If a refund hasn't been processed in 2 business days you can ask eBay to step in and help.

Message 7 of 15
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Re: I started a return for an item after it was shipped, but before it went through any facilities.

Alright, thank you.

Message 8 of 15
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Re: I started a return for an item after it was shipped, but before it went through any facilities.

Those particular reasons ARE those that are a clear indication of return abuse.

Perhaps you meant to say that you hoped their return reason was NOT one of the following? 

Message 9 of 15
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Re: I started a return for an item after it was shipped, but before it went through any facilities.

"Changed my mind, found a better price " is not a valid  reason for return.  

Message 10 of 15
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Re: I started a return for an item after it was shipped, but before it went through any facilities.

Wait, what are you talking about ? 

 

Found a better price is the return reason I always use lol.

 

Evidence is typically just taking a screen shot of Amazon.

 

These are also supported reasons for return by eBay.

 

Just because it's buyer remorse doesn't mean it's return abuse. You can't just say all buyer remorse is abuse lol.

Message 11 of 15
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Re: I started a return for an item after it was shipped, but before it went through any facilities.

What is the estimated delivery date that you're supposed to receive the item.

If you receive the item and can get it shipped back by the date Ebay gave you, you should be ok.

If the return case times out and closes before you receive the item, you'll be out of luck.

Have a great day.
Message 12 of 15
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Re: I started a return for an item after it was shipped, but before it went through any facilities.

"Wait, what are you talking about ? 

Found a better price is the return reason I always use lol.'

 

Too many remorse returns and the buyer will find he has lost the mbg.



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“Never pick a fight with an ugly person. They don’t have anything to lose.” ~Robin Williams
Message 13 of 15
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Re: I started a return for an item after it was shipped, but before it went through any facilities.

Not a good start.

Message 14 of 15
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Re: I started a return for an item after it was shipped, but before it went through any facilities.

i put it as changed my mind, as i found a much better product for a very good price. I believe thats a valid reason.

 

So why didn't you find a "much better product for a very good price" before committing as a contractual agreement the purchase of the first product?  Moreover, why didn't you wait until you received the product so that you can negotiate the return of the product first.  Not a valid reason until you can return the product.

Message 15 of 15
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Welcome to the Returns board! Here you can discuss returns with other members.

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