Simply-the-best-for-you Volunteer Community Mentor
mam98031 • Volunteer Community Member • Buyer/Seller since 1999
I was looking at my tx log in SH & saw this:
Adjustment ID: big long number Seller Protection: Returns Label Subsidy Jan 24 - Feb 23 Completed | $6.00 |
It's a credit of $6, definitely a credit. No indication of what it's for or what date, other than the range of a full month. Anyone seen this before? I have not voided any labels lately.
It says 'Seller Protection', so I wonder if they're reimbursing me for one of my fake SNAD's postage labels, but I'm not sure how it would have gotten to anyone to know to reimburse me. I mean, I reported the buyers, but I doubt anyone went in & credited me from that, right?
@katzrul15 wrote:
@downunder-61 wrote:I mean, I reported the buyers, but I doubt anyone went in & credited me from that, right?
This is most likely what happened, if you reported a buyer for abusing the INAD to force you to pay return shipping, once eBbay looked at the offenders history it must have shown this to be a habit of theirs.
And unusual and strange as it sounds, even as I type this, maybe eBay are actually doing something proactive about these buyers when sellers report them.
THAT would be amazing! And a welcomed change for ALL Sellers!
It is my understanding that if Ebay has enough information they will react on buyers being reported. But they aren't going to do anything with just one report, that would not be fair and they don't do that to sellers either.
But if they start getting the evidence that shows a pattern of abuse, then they have something to react to.
What this means is we all need to stop saying that reporting a buyer has no effect or than Cancelling for non payment has no effect. Neither is true. But to do something Ebay needs the information. To get the information, sellers NEED TO REPORT BUYERS that are MISBEHAVING. Give Ebay the chance to collect the data and use it. But they can't have data unless we give it to them.
@gregory2112 wrote:I just got a $6.00 credit and I know what what was for.. buyers remorse.
What I don't understand is why Ebay is SO cryptic about it?
It would go a LONNGG way if I had been notified and was redeemed, as the return was VERY frustrating for me and it happened months ago!
Also, I paid 9.66 in return shipping that I SHOULD not have had to pay!
Oh well,
Such is corporate Ebay
See post # 2 on this thread. It contains the answer.
@recycle_pc wrote:We all accept returns when the buyer claims the item was not as described...
You don't accept "I decided I didn't want it" returns.
We are all suppose to process a claim filed as a SNAD, you are absolutely correct. No matter what the seller's return policy is, we all must process these. We can decide not to take the return and just refund the money. That is always an option.
"You don't accept "I decided I didn't want it" returns." The ONLY sellers that can deny a properly filed Buyer's Remorse claim is a seller that has a No Return policy. Sellers that offer 30-60 day returns with buyer pays shipping require the buyer to pay return shipping, but the seller still has to process the claim. And for sellers that have 30-60 day returns with seller pays shipping, the seller has to pay for the return shipping on the claim.
This is an extremely old thread.
The $6 you received was a TRS benefit due to the problems you had on a transaction. Check the policy for details.
