Fraudulent Returns Beware

[the-kings-bay]

Beware of Fraudulent returns, buyers who claim an item does not match description or is defective.

They get an eBay issued return label and they put in on a plastic envelope and return 

the envelope with a piece of paper in it. They do not return the actual item they "purchased"

from you. I have had this happen twice. Luckily eBay had backed me up and given us the 

money for the purchase. One of these thieves actually tried to open a "charge back"

This person had the nerve to put the item up on Temu, and sell it there.  We actually talked to the customer who received our item and said they were confused when

they saw our boxing and paper work inside.  He  open a return and what was returned to us was an empty envelope.

If only these people would work for good instead of this, what a world, this would be!

[stuff4divas · Accepted solution]

@the-kings-bay   yeah, this type of behavior is happening more and more as word spreads that it works, but this is how it doesn't work for the scammers:

i circumvent them by having the post office hold for pick up any suspicious return and i have one of the employees as a witness when i open the package.

so far, i've had only one fraudulent return and the USPS supervisor sent me an email to verify the fraud and i was able to use that email to win the case.

he also reported the buyer/sender to the US Postal Inspector's office.

[gloryglorygifts]

Thanks for the heads up, but you can't put profile names in the community boards. 

[rme_acquisitions]

This just happened to me. Clearly she’s doing this to everyone.  My problem is I sent her a refund before the item was returned. I reached out to everyone in her family and her “daughter” said she’s “unemployed 

 

[fbusoni]

Thanks, aded to my best buddies list.

[kalyoth]

User names in the message boards is against ebay rules. Expect to be contacted over this by a Mod.

[albertabrightalberta]

@the-kings-bay 

Naming and shaming is not allowed. 

FYI, both users are NARU so sometimes, ebay gets it right.

[kensgiftshop]

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@rme_acquisitions wrote:

This just happened to me. Clearly she’s doing this to everyone.  My problem is I sent her a refund before the item was returned. I reached out to everyone in her family and her “daughter” said she’s “unemployed 

 

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Why would you contact their family?

How did you find out who their family was?

If you issued the refund before it was returned, there was no need to return the item.

[scotchtapeboutique2017]

This is happening over at Amazon as well.

It is a single person, dropshipping to many buyers, then they request a return while putting a worthless item in the return envelope.   The recipient is not even aware this is going on, as they received their package.  Some of these return requests are made before the package is even delivered to the actual buyer.

A LOT of these seem to be coming from California according to the Amazon seller forums.

[blackdiamondsports33]

Unfortunately this doesn't work if you sell them a brand new item and they return a very old torn up item you definitely have never sold.   Ask me how I know...

[ryry-jj]

Always wait to get the item back, if its not the item you sent or is damaged, only issue a partial refund.  You will still be refunding the original shipping, but reading over the policy, if the item isnt in the same condition as you sent it, then you can deduct up to 50% of the refund