Federal consumer protection law being used to scam ebay sellers!

[techtodd1]

Buyers stating "item not as discriped" to their credit card company, getting refunded and keeping item. 

No communication with seller until funds put on hold.

Now I have no money or item.....

Ebay no help!

[bonjourami]

Ebay is out of the picture with chargebacks.

[stainlessenginecovers]

That can, and does, happen at all websites and even Brick & Mortar stores. For anyone to 'accept' a credit card, they must agree that if a chargeback comes from one of their customers, that They, the Bank- is the decider and the 'entity' has NO say. 

ps. this is really no different than the other thread you started. 

[kensgiftshop]

It's not just on Ebay, it's everywhere.

[techtodd1]

I believe eBay should be on the front line of this fight to stop scammers from using this law to scam people. It should not be “that it’s just the way it is”. Seems like anybody can pull this at least once with no repercussions.  

you are right this thread is close to my other one. But I wanted one more specific to just the consumer protection law. the other was specific to my chargeback issue.

[kensgiftshop]

For Ebay to accept credit cards, they have to agree to the terms of the credit cards and charge backs is one of them.

Until credit cards change, not much Ebay or any other company can do,

[stainlessenginecovers]

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@techtodd1 wrote:

I believe eBay should be on the front line of this fight to stop scammers from using this law to scam people. It should not be “that it’s just the way it is”. Seems like anybody can pull this at least once with no repercussions.  

you are right this thread is close to my other one. But I wanted one more specific to just the consumer protection law. the other was specific to my chargeback issue.

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and how would/could this site 'determine' which buyer is using it for fraudulent reasons and which are using it because a seller frauded them??

[techtodd1]

Good question. I think the refund and keeping item is the issue. Buyers have rights for bad sellers, but should be required to return item.

[kitschy*loot]

If I have been on the wrong end of a bad seller there is no way I'm paying to return anything, or if something was damaged in shipping. If the seller wants the item back I will gladly return it to them as long as they pay for me to do so.

Many sellers are not going to want to pay $50 bucks to have a heavy item returned, and if it's damaged and unsellable they really are just wasting their money.  As it stands now, a seller can choose to pay for the return shipping or allow the buyer to keep the item. If return was required sellers would have no choice but to pay however much return shipping would cost, and I don't think they'd like that as a requirement. 

[Anonymous]

That happened to me once. I described the new CD accurately. The buyer got a new CD and a refund. Ebay cares nothing about sellers.