11-01-2023 03:02 PM
Shipped item to Florida. Delivered. Buyer requested to return. Had item two weeks. Reason was "ordered by mistake." Ebay said I do not have to accept the return.
In the comments he wrote, "The problem is that the parcel company informs me that for a week Argentine customs has not authorized any more used products."
I did nothing ... Today he messaged me again. Said if I write NEW on the customs form he will be able to get it.
First of all, I never had a customs form ... it only went to Florida. I had no idea it was going anywhere else. Not understanding why he wouldn't ask the forwarder to write new on a customs form.
So if I decline, what happens?
11-01-2023 04:41 PM
If you don't accept returns, you can deny the return.
Or you could accept the return and the buyer would have to figure out some way to return it.