I recently sold a doll collection with over 200 pieces. I described it as used and previously owned by a 7-10 year old CHILD, who played with the dolls, clothing and accessories and therefore to expect some wear with the dolls and accessories.
Day after delivery buyer wants to return for full refund because one item of over 50 pieces was not up to her expectations. No complaints about dolls or other items at first. Obviously I could not and did not guarantee perfect unused condition, and no way could I provide detailed photos of every item with the photo limitations on !
And now I have to pay for return shipping too?!
This was an auction, and the buyer went from a $360 bid to $550 or so, then immediately upon receipt want to return?
Why should I have to pay for return shipping, when there was nothing erroneous with my description?
How am I guaranteed that I will receive the entire lot with no additional damage or missing pieces?
In another recent experience I sold an iphone, which was immediately returned because of a few nearly invisible scratches on the screen. Return was missing the plug, and some of the paperwork included, and of course I was out the cost of the return.
WHY IS EBAY PUNISHING GOOD SELLERS WITH THEIR UNREASONABLE NO COST TO BUYER RETURNS?
I am outraged, and about to pull the plug on 13+ years as an ebay seller for allowing buyers to defraud sellers!
