09-11-2018 03:55 PM - last edited on 09-12-2018 04:05 PM by doug@ebay
Join The Community Team from 1-2 pm on September 12th for our weekly chat. No set topic this week so feel free to bring your general questions!
Live broadcast on the eBay Fall ad campaign.
09-12-2018 04:01 PM
Thanks @coffeebean832 and @Anonymous, I'll look into this.
@Anonymous wrote:
@coffeebean832 wrote:
@Anonymous wrote:
@coffeebean832 wrote:
The embedded live broadcast videos do not show up in Firefox. Going to the FaceBook page requires a log in, but if a direct link to the video on FB is provided then it does not require a log in. In addition to embedding the video every week can you add a direct link below the video so Firefox users can see it, please?
Hi @coffeebean832, I just checked this myself in Firefox and was able to see the video without issue. Can you tell me what version of Firefox you are using? Have you tried clearing your cache & cookies? We're happy to work on improvements where needed and look forward to an update from you
Firefox Quantam 61.0.2 on a Mac
Yes, cleared cookies, cache, history. This is what it looks like:
Do I need to change something in my browser preferences to see it?
Hi @coffeebean832, thank you SO MUCH for the screenshot and added information. I'm not sure if a browser setting needs to be adjusted but will work with doug@ebay to get to the bottom of this and work on any necessary fixes.