Live Broadcast & Community Chat Hour - Wed. August 1st @ 1 pm PDT - General Topics

[tyler@ebay]

Please join The Community Team here on Wed August 1st at 1 pm Pacific for a one hour Q&A chat. We do not have a set topic, so any questions you may have about eBay or Community are fair game. 

See you this afternoon! 

*Keep in mind the Community’s Rules of Engagement when you post. Non-constructive/disrespectful posts will be removed by our moderation team so that the thread can focus on a productive discussion. 

[tyler@ebay]

Howdy everyone - the chat is now open!

[mam98031]

Welcome back everyone.  WE MISSED YOU !!!!  But I hope you had lots of fun.

[doug@ebay]

Good to be back! eBay Open was amazing, and Community was prominent and well-represented!

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@mam98031 wrote:

Welcome back everyone.  WE MISSED YOU !!!!  But I hope you had lots of fun.

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[labs118]

Hi all 

Lots of questions with the new categories/item specifics
They moved my men's Polo shirts into casual button downs 
there is a category for Polo and when I revised my shirts I lost all my item specifics.

Many are having issues, I called out to Alan on the tech board under this post with links to other posts attached in it, now more are popping up .

https://community.ebay.com/t5/Technical-Issues/eBay-Is-Moving-Items-To-The-Wrong-Categories/m-p/2880...


https://community.ebay.com/t5/Technical-Issues/Missing-Item-Specifics/m-p/28806036#M46446

[coffeebean832]

Store sellers have the option for their stores to display seller-created store categories or eBay categories. By default it displays store categories. The default should not change unless a seller does not create store categories.

It's so frustrating to click on a store and find that the only category is Other. In those situations the default display should be eBay categories.

[mam98031]

I need a little clearer definition of what Ebay feels is OK to do with listing titles in regards to Brand names.

For example, lets say a seller is selling a knockoff of a fragrance call Sauvage by Dior.  The seller is selling a knockoff called Zone by 12 Monkeys.  Lets say the title reads:  Zone by 12 Monkeys EDP Spray for men Impression Dior Sauvage.

Is that OK?  What are the perimeters of referring to a brand name in the title of something that is not by that brand?

[smeedygonzales]

I know this is going to sound like a total noob question, but are we just supposed to post our questions here? Thanks

[mam98031]

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@smeedygonzales wrote:

I know this is going to sound like a total noob question, but are we just supposed to post our questions here? Thanks

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YES

[tink012]

I have a technical issue question - have been thinking of switching my listings to good-til-canceled so in the future I can put slow moving items on sale & continue the sale after it relists (I think this is what is now advised). My question is whether the lost photo issue for relisting gtc is fixed now, or should I wait a bit?

Also, will that work(to run sales, use gtc listings instead of 30 day listings)

Thanks!

(and welcome back!)

[scga912]

After a long break, I finally got my store out of vacation mode last night, and ran into the new shipping platform page today.

One thing I noticed was that the item number populated the custom field and I can't make it go away.  Every time I delete it, it magically re-appears.  Is that deliberate?

[trokohufnage0]

Do you know what I wish?  That the Want it Now function was rereleased, with tighter PR control.  Searching eBay with specific expectations is exhausting.

[smeedygonzales]

Thanks so much!

[doug@ebay]

Hi @smeedygonzales yes, and welcome! This is our weekly chat. Please post your question. If we can't answer during the allotted time, we'll work to get you an answer after the chat.

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@smeedygonzales wrote:

I know this is going to sound like a total noob question, but are we just supposed to post our questions here? Thanks

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[tyler@ebay]

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@coffeebean832 wrote:

Store sellers have the option for their stores to display seller-created store categories or eBay categories. By default it displays store categories. The default should not change unless a seller does not create store categories.

It's so frustrating to click on a store and find that the only category is Other. In those situations the default display should be eBay categories.

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Hi @coffeebean832 - this is a great suggestion, I'll get it filed with our stores teams. Thanks!