cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Community Chat, Aug 9th @ 1pm PT - General Topics

alan@ebay
eBay Staff (Alumni)

Hi Community, 

 

Please join us here for our weekly Community chat at 1 pm Pacific on Wednesday 8/9. There isn't a set topic this week so feel free to ask us your eBay buying & selling questions. 

 

Don't forget the eBay Guaranteed Delivery webinar that's happening at 11:00 AM on 8/9. 

Register here: http://ebay.yourbrandlive.com/c/ebay-guaranteed-delivery

 

Thank you. 

Alan - eBay Community Manager


If a member's response helped, please give it a Helpful. If you are the author of a thread and a member's response resolved your question, please click "Accept as Solution." More on Accepted Solutions.

Check out the eBay for Business podcast! For your chance to be featured on the show, call in with a question at 888 723-4630!

Message 1 of 65
latest reply
64 REPLIES 64

Re: Community Chat, Aug 9th @ 1pm PT - General Topics

Tyler ;   The  Current Beta  IPR testing  that is going on  , has cost sellers  money  of no sales  and upset buyers  to point of going to other sites.  there are number threads  about the IPR.  So much for great buyer exprenace

Message 61 of 65
latest reply

Re: Community Chat, Aug 9th @ 1pm PT - General Topics


tyler@ebay wrote:

@my-cottage-books-and-antiques wrote:

 tyler, you said

 

"Because of these changes, we ask members to update their item description and gallery image links to be HTTPS compliant. If these are not compliant in the future, US registered sellers may find that their listings contain the "See full item description" button."

 

What exactly would I have to do to make my description or gallery compliant?


@my-cottage-books-and-antiques Great question!

 

To see if your listings are compliant visit http://www.i-ways.net/mobile-friendly/en-us/ to check for mobile friendliness. You can also check this on the eBay site directly by visiting: http://www.ebay.com/tools/sell/mobile-friendly-test.

 

 If you would like more information on replacing active content that you find is not compliant, visit: http://pages.ebay.com/sell/itemdescription/bestpractices.html and http://pages.ebay.com/sell/itemdescription/mobilefriendlyguidelines.html for additional details. Thanks!


Had the same question. Thanks for the answer.

 

On the same note, might we look forward seeing the Check for Mobile button that we saw earlier during the test of the new lisitng format? Thought that feature was very helpful.

Thaks again.

Message 62 of 65
latest reply

Re: Community Chat, Aug 9th @ 1pm PT - General Topics


@carlmarxx wrote:

Tyler ;   The  Current Beta  IPR testing  that is going on  , has cost sellers  money  of no sales  and upset buyers  to point of going to other sites.  there are number threads  about the IPR.  So much for great buyer exprenace


Hi @carlmarxx - the IPR change and Active Content are two different things, designed to accomplish different things. IPR is looking to reduce unpaid items, and the changes I described earlier are for format changes to the Chrome browser itself. 

Tyler,
eBay
Message 63 of 65
latest reply

Re: Community Chat, Aug 9th @ 1pm PT - General Topics


@wolfbyte wrote:

tyler@ebay wrote:

@my-cottage-books-and-antiques wrote:

 tyler, you said

 

"Because of these changes, we ask members to update their item description and gallery image links to be HTTPS compliant. If these are not compliant in the future, US registered sellers may find that their listings contain the "See full item description" button."

 

What exactly would I have to do to make my description or gallery compliant?


@my-cottage-books-and-antiques Great question!

 

To see if your listings are compliant visit http://www.i-ways.net/mobile-friendly/en-us/ to check for mobile friendliness. You can also check this on the eBay site directly by visiting: http://www.ebay.com/tools/sell/mobile-friendly-test.

 

 If you would like more information on replacing active content that you find is not compliant, visit: http://pages.ebay.com/sell/itemdescription/bestpractices.html and http://pages.ebay.com/sell/itemdescription/mobilefriendlyguidelines.html for additional details. Thanks!


Had the same question. Thanks for the answer.

 

On the same note, might we look forward seeing the Check for Mobile button that we saw earlier during the test of the new lisitng format? Thought that feature was very helpful.

Thaks again.


Glad to hear you liked the feature! I'll make sure it gets passed on and that it is something you'd like to see in the future. 🙂

Tyler,
eBay
Message 64 of 65
latest reply

Re: Community Chat, Aug 9th @ 1pm PT - General Topics


@my-cottage-books-and-antiques wrote:
Several questions about Guaranteed Delivery (no one seems to be answering on the GD Board).
The filter is a good thing, but what exactly will ebay be doing to promote it to buyers? Will there be an ad campaign? Or....?
I understand when this first goes live, only certain sellers will be in the program. But what about the buyer side? Will ALL buyers have the use of the filter when it first goes live? Or will only select buyers be given the filter functionality at first?
I think the program is a good idea, I am looking forward to using it, especially in the all important Q4. Is there anything I can do to make sure I've been opted in by then? I really do not want to wait until 2018. (I am currently on the "waiting list")

Hi @my-cottage-books-and-antiques

 

  • There will be onsite placements advertising eBay Guaranteed Delivery to buyers; I cannot speak to future ad campaigns as I do not have visibility of those. 
  • Guaranteed Delivery will begin rolling out to US buyers through a phased approach starting in September. The feature will be available to all US buyers by mid-October.
  • You should ensure your listings are meeting the eligibility criteria for eBay Guaranteed Delivery & then keep doing what you're doing, shipping items out as quick as possible.

 

Thank you for your interest, and I hope that you are enrolled in the program soon. 

Alan - eBay Community Manager


If a member's response helped, please give it a Helpful. If you are the author of a thread and a member's response resolved your question, please click "Accept as Solution." More on Accepted Solutions.

Check out the eBay for Business podcast! For your chance to be featured on the show, call in with a question at 888 723-4630!

Message 65 of 65
latest reply
About this Board

Welcome to the Retired Monthly Chat with eBay Staff board! This board contains past chats with eBay Community team members along with eBay product teams.

For eBay news and information see:


Consider posting on one of these boards for input from fellow eBay members: