The eBay Community

missing info in emails from ebay re item listed or item sold

recently format of item has been listed and item has been sold emails has changed.ebay is no longer including the ebay item number on these emails and no longer including quantity remaining on multiple quantity item sold emails.this is making bookkee...

Shipping candles -- are they considered hazardous materials?

Hello! When shipping candles via USPS, do they need to be marked as hazardous materials? When I asked our local post office the first time (several months ago), they said no. When I asked again today, they said yes. I searched the USPS website myself...

Finally joined the club! lol

Got my first negative today! YAY! No message. No return request. Just the Negative feedback, complete with pictures! Please note, I have sold nearly 100 drives in the past couple years. This is the first one that this has happened. They are all teste...

eBay accuses Amazon Inc. of counterfeiting

I had half a dozen Blu-ray movies listed on eBay that I bought from Amazon, with Amazon Inc. as the seller, in 2009. I tried to sell these major Hollywood movies first because they were still sealed, but nobody seems to want them at any price includi...

Do promotions really work?

I have quite a few of my listings promoted at a modest percentage to draw traffic to the bulk of my listings. With that being said, I have not experienced any real sales for a month now after a long run of regular weekly sales. My listings all have b...

Payment dispute

A new form of fraud on ebay.Sold an item for 85.00.Ebay says buyer filed a payment dispute.Contacted the buyer and they claim they never filed one.Item was delivered and they acknowledge receiving it.Then they say its the service for proved that file...

Looking for a scripted response to give buyers about slow USPS shipping

I think USPS shipping delays are happening to me more often now that I'm looking to craft a scripted response to these buyers who message me commenting about the slow delivery. I've been noticing every buyer who has this issue experiences the trackin...

What am I doing wrong? Sales Flatlined?

Hello Fellow eBayers, (May 2025), My sales have flatlined. My impressions are really down. I'm looking for constructive suggestions. I got an email to update my information. They do this every year. The message said if you get verified any holds on y...