The eBay Community

Post office error. eBay denied refund. Anything else I can do?

Hi I ordered an item and it was about $1400. My mail carrier lost the package. Essentially she scanned it and on top of that wrote my name and said delivered to me. The tracking shows delivered. I had the local post office supervisor investigate and ...

Horrible Customer Service. Told to "Just Cancel Account and leave" by rep

Look, I know Ebay pushes metrics like Average Handle Time and Least Supervisor Transfers on the call center reps. I myself worked call center customer service in College, but come on! I called in Friday to talk with a supervisor. I was already workin...

Return refund to buyer

Am a seller and I have late deliveries , and EBay given refund . Now if the customer receives the item . And doesn’t reported then what happens . The Seller losing his/ Her item

BLOCKED BUYER POLICY. Why is ebay is not following its own policy?

I have read all the comments, and while some of you believe that eBay is right or wrong in certain cases, there is a much bigger issue here: why isn’t a clearly posted eBay policy being enforced? There is a clear policy protecting sellers from blocke...

Customer Requested Priority mail but paid Ground advantage.

How do I charge him for the postage difference? Can I send him my PayPal?Note: He said he didn't see an option to change postage when he checked out. He is in Hawaii.Thank you in advance for your help.In Peace,Sarah

Facebook Marketplace Opt Out

Anybody else try to opt out of Facebook Marketplace yet ? I tried with automated assistant this morning & just got run around in circles with nothing pertaining to opt out option.