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"content was blocked because it was not signed by a valid security certificate" message

I am getting this message when I try to access SOLD item listing pages.  Only title and sometimes Item specifics are viewable.  The body of the listing or product description is not available to see (only the above message appears.  Help

p.s. have tried viewing on two different browsers and same thing.

Message 1 of 10
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9 REPLIES 9

Re: "content was blocked because it was not signed by a valid security certificate" messag

Hello: I am getting the same exact trouble. I called ebay and they assured
me that it is not happening on their end. This is the exact answer they give
every time i have any trouble. Said I could be my browser LOL.
Tony
Message 2 of 10
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Re: "content was blocked because it was not signed by a valid security certificate" messag

cenitta
Adventurer

I'm getting the same message when trying to access my newly listed items.  I  changed my IE brower security settings, and unchecked "check publisher's certificate revocation", it only worked for a few minutes..    then the message would appear again if I go to the next item.

Message 3 of 10
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Re: "content was blocked because it was not signed by a valid security certificate" messag


@carachellescreations wrote:
Hello: I am getting the same exact trouble. I called ebay and they assured
me that it is not happening on their end. This is the exact answer they give
every time i have any trouble. Said It could be my browser LOL.
Tony

yes, you may change your browser settings to see the blocked content,  but it is undeniable that eBay has script errors, they must fix it ASAP

Message 4 of 10
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Re: "content was blocked because it was not signed by a valid security certificate" messag

Just listed new items and getting same message in the description field...whats up ebay????

Message 5 of 10
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Re: "content was blocked because it was not signed by a valid security certificate" messag

If you are using Mozilla you need to change the certificate setting.

Message 6 of 10
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Re: "content was blocked because it was not signed by a valid security certificate" messag

Good observation. It is really seems, that this error pops up only when you navigate it from the "sold" listings. If I navigate to the same listing from "listings" - no such an error. From one point it is a relief, because looks like the customers are seeing "normal" page appearance. But eBay sucks with that thing big time.
Message 7 of 10
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Re: "content was blocked because it was not signed by a valid security certificate" messag

Several other threads have reported this with screenshots of the error.  This is caused by a 3rd party server(s) owned by Akamai, an added-value internet provider that many companies including ebay uses.    

 

This one time it's actually not something eBay screwed up....

Member of the Grumpy Old Man crew
Message 8 of 10
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Re: "content was blocked because it was not signed by a valid security certificate" messag

The suggestions to adjust your own browser security settings put people at risk and do not solve the problem.  While you can hide the warning on your own browser, your potential customers are going to still see it.  And you really don't want to suppress security warnings like that to begin with.

 

This really needs to be fixed by ebay.

Message 9 of 10
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Re: "content was blocked because it was not signed by a valid security certificate" messag


@healthy.solutions wrote:

 

 

This really needs to be fixed by ebay.


eBay can't fix it, they have to contact Akamai and get that company to update the offending cert.

Member of the Grumpy Old Man crew
Message 10 of 10
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