"Switch to old Purchase History page" link not working

[turtlehouse47]

The new layout annoys me and the link to use the old one is not working when clicked.

[eeyore6996]

I do not like the new homepage layout either and the switch to old page, cancelled order, cancelled invoices selection do not work either! Ebay, please fix the problem links soon!

[roadking5555]

another change for the worse. the new page is so clunky.

why is programming time put into changing the things that work fine while "real" glitches go unfixed?

always changing what is not broken.

[metadope]

My Purchase History has completely disappeared. This gives me no confidence in the whole new eBay site.

I navigate through many Help & Support pages looking for a way to inform eBay that these Account pages have stopped working, but to no avail.

How nice it would be if there was a simple email address to report problems!

I don't need to be spending my time on this!

[anabas]

The new layout is awful, cluttered, with lots of wasted space.  The Classic system allows me to easily see what I want to see -- now I have to scroll around.  HATE IT.

 Ebay switched me to the new system today, and it won't let me switch back.  Very irritating.

[7198dave]

what an ugly disaster. 

[replayaz]

I've got the same problem all of a sudden. It looks just as bad as the new Watch List format. And I don't need to be reminded to leave feedback on each and every order.

[macsaves]

This is indeed a problem.

The New purchase history page is a MAJOR downgrade. It's missing key information, such as:

• Tracking Numbers
• Open return requests
• Open cases in the resolution center
• List of canceled auctions (used to be at the bottom).

The new page is clunky, redundant, hard to read and missing vital information.

The button to "Change back to old view" also does NOT work for me. 

It just refreshes the new inferior layout.

[critter_mama_2007]

i hate the new page.  it was done for a 8 year old yuppy.  it bites!!!!!!!!!!!!!!

[lottadogs]

Yes it is horrible!

Do they EVER think to ask the users how they use the pages they destroy with downgrades?

Personally I verify received items by using the tracking number on the envelope and finding that number on the Purchase History Page using the browser find function and then leave feedback and hide the item so its not in my 'current'  list of purchased items.

Now in order to find the tracking number I have to find the item by viewing pictures and just HOPE I can find the right one and leave feedback for an item that actually arrived instead of one from another seller. (Yes I buy the same or similar items from different vendors as shipping speed sometimes matters as much as price.)

I guess eBay doesn't want us knowing what items in our purchase history list we have received or to leave feedback for vendors anymore...

Just icing on the cake that the way to go back to a useful purchase history page  is BROKEN!

Here is a hint list for eBay page designers

I can read English so I don't need a giant page consuming transaction header bar showing shipping status info.

I don't care what the seller feedback percent is on items I've already purchased.

I don't need the extra work on clicking on an I'd like to button when the direct list was so much faster.

I don't need a page consuming reminder to leave feedback on every transaction, especially when the redesign makes it 10 times harder to do so.

But I DO need the freaking tracking number to show on the transactions so I can find the item that arrived in the mail on my purchase history list!

Basic page design is that you put the information the user actually needs on the page they view with the least need to click to get there.

Epic Failure Here! And I say that as someone with over 20 years experience in IT, design and business analysis.

[critter_mama_2007]

maybe i will learn to like it!!!!!!!!!!!!!!!!!!! its all so blue and high tec, has lots of sexy click spots and makes it so easy to click return!

[bgolebiowskigtr]

Agreed, the new layout is garbage and the link to use the old one isn't working for me either.
Now I can't get to the tracking numbers like I was previously able to.
Ebay, stop changing things that arent broken!

[di2360]

I talked to Ebay and they said they are working on it. I will go to Ebay canada and see if it works, I know they still have the List and the old way there.

[bluemoon-half]

I like how they have a big button after you receive item, saying RETURN ITEM.

[durge7]

I'm having the same issue. Why did this happen to me today! I'm unable to activate the "Switch to old Purchase History page" link; it just refreshes the page. I hate this new page, I can't even see the tracking number on items. Why do some items (presumably with no tracking number at all) say shipped? There's no real way of knowing if they were actually shipped. I much prefered being able to see whether a tracking number was provided, and whether the seller indicated that they had shipped the item. Now everything has been cluttered! Please fix this ebay, the old page was great.