02-06-2025 09:17 AM
recently format of item has been listed and item has been sold emails has changed.
ebay is no longer including the ebay item number on these emails and no longer including quantity remaining on multiple quantity item sold emails.
this is making bookkeeping and tracking transactions more difficult.
I see no reason not to provide this information, please restore it.
02-06-2025 09:46 AM
If it's not restored, which has been a 'thing' for quite a while so probably won't ever change:
Use ebay seller hub and do not rely on emails as emails have been glitchy for 2+ years.
With 43 items sold past 90 days, 6 in February, would be more than easy to look there.
02-06-2025 09:48 AM
02-09-2025 09:41 AM
We have the same problem. We print the ebay listing emails for items that do not sell and print the item paid emails for things that sell for our records. We use the ebay item numbers for keeping track of items and now that they are not on the emails we have to add them manually which is just aggravating. I hope they add it back to the emails at some point.
05-05-2025 08:15 PM
There are ways around ebay not putting the item numbers in emails, but it was so much easier for me to access the info I need by just pasting the item number in my email search. . Is there any place to make a complaint or to let ebay know we want this function back?
05-05-2025 08:24 PM
05-05-2025 09:02 PM
It just takes me in circles but still nowhere to mention the problem
05-05-2025 10:40 PM
@bunbar wrote:It just takes me in circles but still nowhere to mention the problem
Sounds like you're following a different process than what I suggested.
Click the ? icon on the bottom right of the page, then click send feedback.
If you're clicking visit help & contact, that will lead you in circles @bunbar .
05-05-2025 11:34 PM
Got it thanks, It probably won't do anything but you never know. I have sent them my request