02-02-2025 07:40 AM
If you click on the link in my ebay sale banneer, it brings you to a prompt which states:
This store has no inventory available in your location...
how do we correct this?
02-02-2025 07:40 AM
02-02-2025 08:53 AM
The link you posted is for "sale event" items only; apparently you have no current sale events.
If I go to your store page, I see 1964 items you have for sale:
https://www.ebay.com/str/kredible
Some info about sale events:
https://www.ebay.com/sellercenter/growth/seller-hub-discounts/sale-events
02-02-2025 10:30 AM
I see you have many items currently in an active sale event and I can replicate what you describe when I go to your store. You can report this issue to eBay by clicking on the ? in the lower right of the screen as shown in the screenshot below.
02-03-2025 06:04 AM
Are you still replicating the issue today @mcdougle4248 @in-kredible ?
When I check I see all the listings:
https://www.ebay.com/str/kredible?_soffid=13389011507&_soffType=SaleEvent&_tab=sales
When did you launch the sale? Maybe it was new and hadn't finished indexing yet when you encountered this error?
02-03-2025 06:51 AM
I do not see the issue this morning. It looks like the OP made some changes to the banner and/or discount. I am not sure. Maybe the OP will share what they did to resolve the issue?
This is what I saw this morning when clicking on the sale banner
02-03-2025 06:54 AM
That's a different sale. Click the link I posted above @mcdougle4248 .
My guess is it was a brand new sale and hadn't finished indexing yet when you guys checked yesterday.
02-03-2025 07:36 AM