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eBay randomly inserting <strongr> into my listing descriptions after saving.

I can't get rid of the things. When I edit the listing and fix it, once I save it's inserted again at random points in the listing description. I tried creating a different listing description from scratch and it still did it. I have stuff to get done today and this is frustrating the hell out of me.

Message 1 of 42
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eBay randomly inserting <strongr> into my listing descriptions after saving.


@ebooksdiva wrote:

devon@ebay wrote:

@ebooksdiva wrote:

I'm having the same issue when selling similar or revising a listing all font changes to bold.

Granted, I have parts of my listings in bold font but not the entire thing.

 Listing commences with or without the glitches. 
devon@ebay 

kyle@ebay 

elizabeth@ebay 

Is this going to be fixed or are we stuck with it? 


Hey @ebooksdiva! Do you have an item number that I can use for reference?  


Yes this is a new listing 256873949923, this is a revised listing 365438524674.


@ebooksdiva Thank you for sharing. I did confirm that there is a ticket open for description texts being automatically changing to bold letters. The ticket is ALERT15856 and is being worked for a resolution. 

Devon,
eBay

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Message 19 of 42
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41 REPLIES 41

eBay randomly inserting <strongr> into my listing descriptions after saving.

Me too !!

I just go off the phone with support.  No luck figuring it out.   So, ... it's not just me.

Message 2 of 42
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eBay randomly inserting <strongr> into my listing descriptions after saving.

Similar issue, text formatting keeps getting removed when saving or listing, ie. spacing, boldness keeps changing. 

 

I tried removing everything and starting fresh, but go to list an item and its all jumbled up again. Giving up for the day. 

Message 3 of 42
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eBay randomly inserting <strongr> into my listing descriptions after saving.

That's what I ended up doing as well. I need to have them live tomorrow though, so I'll just have to lump it I guess. Ridiculous.

Message 4 of 42
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eBay randomly inserting <strongr> into my listing descriptions after saving.

Same think here. Also </l> </p> is having some issues as well as <strongr>. Despite reformatting manually several times, the changes keep reverting back to complete formatting mess. 




Hmm, First Class or Priority International?
Message 5 of 42
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eBay randomly inserting <strongr> into my listing descriptions after saving.

I'm having the same issue when selling similar or revising a listing all font changes to bold.

Granted, I have parts of my listings in bold font but not the entire thing.

 Listing commences with or without the glitches. 
devon@ebay 

kyle@ebay 

elizabeth@ebay 

Is this going to be fixed or are we stuck with it? 

Message 6 of 42
latest reply

eBay randomly inserting <strongr> into my listing descriptions after saving.

Experiencing the exact same issues as ebooks diva for past 2 days.   

Tried starting from scratch for listings. No such luck.  

Listings look ridiculous.   Thought I broke it! 

 

 


@ebooksdiva wrote:

I'm having the same issue when selling similar or revising a listing all font changes to bold.

Granted, I have parts of my listings in bold font but not the entire thing.

 Listing commences with or without the glitches. 
devon@ebay 

kyle@ebay 

elizabeth@ebay 

Is this going to be fixed or are we stuck with it? 




 
Message 7 of 42
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eBay randomly inserting <strongr> into my listing descriptions after saving.

Is there anything common between those of you having the issue?

 

Is this being done via a computer/web browser, or via the app?  If a browser, what browser are you using?

 

Just curious.

Gator08041971  â€¢  Volunteer Community Mentor 2024
Member of eBay since 2000

Message 8 of 42
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eBay randomly inserting <strongr> into my listing descriptions after saving.


@ebooksdiva wrote:

I'm having the same issue when selling similar or revising a listing all font changes to bold.

Granted, I have parts of my listings in bold font but not the entire thing.

 Listing commences with or without the glitches. 
devon@ebay 

kyle@ebay 

elizabeth@ebay 

Is this going to be fixed or are we stuck with it? 


Hey @ebooksdiva! Do you have an item number that I can use for reference?  

Devon,
eBay
Message 9 of 42
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eBay randomly inserting <strongr> into my listing descriptions after saving.

@gator08041971 

I don't know about commonality, but your new listings have the same issue unless you chose to use Bold font. 
I use Windows 11 with edge browser or iPad with Safari. No difference. 

Message 10 of 42
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eBay randomly inserting <strongr> into my listing descriptions after saving.

@ebooksdiva 

 

I did a listing late last night.  Didn't have any issues that I'm aware of, unless I'm not seeing it:  187085764916

 

I take that back.  The fonts look a bit different compared to other listings, but other than that....

Gator08041971  â€¢  Volunteer Community Mentor 2024
Member of eBay since 2000

Message 11 of 42
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eBay randomly inserting <strongr> into my listing descriptions after saving.


devon@ebay wrote:

@ebooksdiva wrote:

I'm having the same issue when selling similar or revising a listing all font changes to bold.

Granted, I have parts of my listings in bold font but not the entire thing.

 Listing commences with or without the glitches. 
devon@ebay 

kyle@ebay 

elizabeth@ebay 

Is this going to be fixed or are we stuck with it? 


Hey @ebooksdiva! Do you have an item number that I can use for reference?  


Yes this is a new listing 256873949923, this is a revised listing 365438524674.

Message 12 of 42
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eBay randomly inserting <strongr> into my listing descriptions after saving.

The font in your listing looks all in bold to me 

IMG_2490.png

 

Message 13 of 42
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eBay randomly inserting <strongr> into my listing descriptions after saving.

Yeah, I guess they must be.  Dang.  Okay then.  Tried to edit and adjust, but if anything now it looks worse.   Wow.  LOL

Gator08041971  â€¢  Volunteer Community Mentor 2024
Member of eBay since 2000

Message 14 of 42
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eBay randomly inserting <strongr> into my listing descriptions after saving.


@gator08041971 wrote:

Yeah, I guess they must be.  Dang.  Okay then.


No one is immune to eBay glitches lol 😆 

I think  the techs fooling with fonts and html need glasses 🤓 or something better to do than mess with things that have been working fine.  

Message 15 of 42
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