I completely understand your frustration, I’ve been trying to find a workaround of this issue for 8 hours now. The issues go beyond just the description field; I’m seeing parts of the tool glitch in and out, appearing and disappearing randomly. I’ve tested across multiple accounts, browsers, and devices, and the problems are consistent everywhere.
The new listing tool is an absolute disaster. I’ve been selling on eBay since its early days, and I never had a single issue with the old tool. This one seems to introduce a new glitch daily, sometimes minor, but frequently significant enough to cause major disruptions. Losing multiple work days every month due to an unreliable listing tool is simply unacceptable, and in the past year i've lost no fewer than 5 per month.
What surprises me most is how little we’re hearing from the broader seller community about this. While I can appreciate some of the visual improvements of the new tool, functionality matters far more (far far far far more) without that, the entire tool is worthless. Unless we come together as sellers and make our voices heard, eBay has no real incentive to fix these ongoing issues beyond putting a temporary bandage on it.
At this point, we need a collective effort, a seller coalition or group, to demand real, meaningful improvements. eBay continues to nickel and dime sellers only to waste our money building features that don’t even work properly, if even at all. I’d take one fully functional tool over 50 broken ones any day.
