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Buyer Fraud - Returning a completely different item

I know this is an old & painful topic...Buyer bought $40 power tool switch with serial number on it... (24AK220F) Opened return claiming it 'didn't fit his tool'. Item arrives back...and its his old worn out broken switch with serial #2064CJ (made in...

Refunding a Buyer

The article says "from the drop-down menu" select "send refund".....where is this? I can't find it on the Hub or Orders. I don't want the items back, just refund the money. Thanks.

User avatar by Adventurer
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Received a "counterfeit" notice but not counterfeit

Received a counterfeit ebay notice on a coach wallet but it is definitely not counterfeit. It put a strike on me and it's just unfounded. How do I state my case. It's not logical that someone can just report as counterfeit at face value?

Invoicing, auto pay for auctions and non paying bidder 'clock'

Have read here many times that sending an invoice 'resets' the non paying bidder clock, as in it will extend the time for them to pay. We sold two records to same person - member since 2/28/25 - and sent them an invoice within an hour with corrected ...

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