12-13-2020 09:17 AM
“eBay Mobile App” Purchase History Won’t Load after 500 purchases! It’s the most frustrating thing eBay is a billion company and they can’t figure out how to solve their purchase history loading issue! the only way I can get it to work is going through and deleting hundreds of purchases if I want to use the mobile app to view my purchase history. So basically I’ve had to create a new eBay account every time I reach 500 purchases if I want to use the mobile app when I log into the computer it works fine but it’s a lot less convenient than the mobile app is set up to view shipping tracking address etc.
12-13-2020 10:05 AM
You may want to post this on one of the app discussion boards -- there are folks from eBay that read and respond on those boards regarding app issues.
https://community.ebay.com/t5/Mobile-App-Android/bd-p/androidapp
https://community.ebay.com/t5/Mobile-App-iOS/bd-p/iosapp
You may be able to view more than 500 transactions using a mobile browser rather than the eBay app, but I have not actually attempted to verify that.
12-15-2020 02:08 PM
Thanks I’ll post it over there. It s a little shocking to see eBay a big as they are have such a easy fix be a problem like this for so long.