Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Forum Posts

Chat with sellers malfunctioning

When chatting with a seller about an item that didn’t show up, the message I was typing would disappear and then I’d have to leave the chat and come back to find it again so I could finish it. Then it posted in the wrong chat against a different sell...

User avatar by Enthusiast
  • 11 Views
  • 0 replies
  • 0 helpful

eBay app changing price on my listing

This has happened about 10 times in the last few days. I build the listing on my desktop iMac, and when I go to add photos and list it on my phone, it has changed the price! It seems to be a recommended price maybe? I've accidentally sold two things ...

eBay authentication via the app fails.

I want 2FA but not with SMS prompts. I wanted an authenticator app like Authy. The eBay app does this (supposedly but SPOLIER not really). There is no option for a 3rd part authentication app. I opted (not by choice) to do my authentication via the e...

Why does the eBay app keep logging me out

Every time I open the eBay app on my iPhone now it constantly makes me log in. Is that normal? It didn’t used to do that and it’s getting very annoying having to enter my password 40 plus times a day I have tried everything to find a fix for this can...

Message notifications when there are no messages there

Hi, I have a number 4 next to my messages button as if to say I have 4 unread messages, but when I click on them there are no unread messages there. When I get a new message it goes up to 5 for example, then I’ll reply to that and it goes back down t...

User avatar by Explorer
  • 1595 Views
  • 12 replies
  • 1 helpful

eBay tracking sucks

Sellers use your eBay tracking. It has happened a number of time it says items delivered and they have not come yet. Some have never made it to me. The post office will not use your track numbers. Have item now saying it was delivered on April 16th a...

User avatar by Enthusiast
  • 1000 Views
  • 10 replies
  • 5 helpful

Buy it now price changes during draft

Not sure if anyone else is having problems with the mobile app changing their draft price but I noticed yesterday and it was worth a look. Going back a couple of days my pricing was way off. I make my drafts on my desktop computer filling everything ...

How to Block unsolicited offers from sellers

If I keep getting these offers I’m going to uninstall this stinking app. I hate the sellers to do it, this is the most hateful feature eBay has ever come out with. I still want to get other notifications about shipping etc. These notifications spam m...

User avatar by Adventurer
  • 1608 Views
  • 11 replies
  • 2 helpful

No sounds for notifications even when sounds are on

Go to the app settings and un optimize battery use for the eBay app, then went and watched a random ending item to trigger watch ending notification. Then press the silent notification or manage to get into the notification menu and then went and tur...

Watch list error

I’ve been getting a watch list error for weeks now. It says my list is too full to add items, but even after removing items I still get the error prompt. Deleting and reinstalling the app didn’t help.

Resolved! IOS app: opening item description not working

iOS app no longer allows opening full item description. The button for opening full item description simply does nothing. Latest app updated and also latest iOS version available on my device is installed (16.7.5).Please fix mobile app.

Description

When I was looking on eBay today every time I hit item description it would just blink, but nothing happened at any of the items I was interested in, I rebooted thinking it would help, but it didn’t it just won’t open that description line

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