Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Can’t open my app

I’m having trouble with my eBay app after upgrading my phone to the iPhone 16 plus, it doesn’t want to login and it seems to crash and the app home page doesn’t load. I deleted the app and reinstalled it still the same and every thing is up to date

eBay iPhone app too intrusive into my private info

My eBay app on the iPhone says "Update Required", and when I click on "Update" it takes me to the App Store. There, under "App Privacy/Data Linked to You", I learned that certain data "may be collected and linked to your identity." The list of 10 dat...

App wont let me change notification settings

I'm really tired of getting alerts, when someone is going live. I could not care less,, but it will not let me change anything in settings/notifications. Been reporting it,, still not fixed.

EBay app

Why can’t I sign into my eBay app I can if I go on eBay on the internet but the app won’t have it keeps saying there is a problem try later

Problemas con app de eBay

Hola, Tengo meses con un problema con la aplicación de eBay en android, desde Google play no le deja instalar la aplicación. También intenté desde la página de eBay descargue la apk y no funcionó. Contacte a Google para ver si había problemas con mi ...

Cannot login on app

I’ve been trying to login since last night to my eBay app. I have iOS 26 and i deleted the app many times to reinstall and restart my phone, and nothing i just keep the getting the same message saying “we ran into a problem try again later”. Signing ...

Cant send offers!

I can no longer send offers on 1 of my accounts. I can on the computer though. Why are there so many glitches not on ebay? And are any of them going to be fixed? Its been how long for the Ebay Standard Envelope error and still no fix? Are they even t...

EBay updates.

I have an IPhone 7 and certainly can’t afford to update, neither can I update the eBay, and now no longer able to access eBay… any useful suggestions?

Resolved! Can't crop photos on mobile

Cropping photos on mobile is not working for more than a week About 75% of the time the screen just goes black. This makes listing on mobile impossible for me. Anybody else experiencing this? I've reported the issue multiple times.

Fix the no collection bug

Why won’t eBay fix the bug that stops you putting a listing as collection only. every time you select collection only the listing adds postage.

eBay app crashes

The eBay app is now crashing when I go to list an item for sale (note I am selling single trading cards) when I get to the section where I have to name the player a drop down menu appears to input the name of player…start to type name and by the 3rd ...

Cannot hide filter widget

In the iOS app you cannot hide the filter Widget in search results. Even with the option off in settings it just turns it from white to blue.

eBay! In the Name of Everything Holy, Stop with the App Pop-up!

I don't have the app on my phone. I don't WANT it! I have 2 seller accounts and 2 buyer accounts and I don't want the issues that come with signing into different accounts on the app. I had the app and it was problematic. But the relentless popping u...

Listing Starting With Pictures

I created an account a little less than a year ago to sell some sports cards. To list, ebay had me upload a couple of pictures and would autofill what the item was and auto-generated a title (of course, it was often wrong and I had to manually make s...