Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Unable to open draft error 402

Tonight I started getting “Unable to Open Draft” in the iOS app (iPhone) randomly but when it happens on a specific item, it consistently happens. So far it has happened with the “Sell Similar” option and also with “Revise” an item. I am able to work...

Clear icons in iOS 26 makes widget white

If you have clear icons in iOS 26 or later, the eBay widget appears completely white.

Can't refresh my order page since the update using a new iPad. Please help

Using a new I pad. Turned on and off trying to reboot.

Latest app update bugs

Hi, After the latest update almost nothing works on my vendors tab, i used to have 2 “notifications” that i could click on showing my sold listings and available offers to send but both are gone now. Plus i can’t even access my sold listings, when i ...

Scrapped app features? No one seems to have talked about this.

I wanted to know what happened to these two app features that were personally really useful to me that I haven't seen anyone bring up anywhere. First I remember being able to swipe the thumbnail previews for listings right from the search results wit...

Backspace key not working in the search

On iOS 26 the backspace key doesn't work whilst on the search section. You have to start a new search if text needs correcting. Any ideas?

Resolved! Unable to open draft Error: 402

HelloI am international sellerI have problem from my Iphone I can’t use myUnable to open draftError: 402 and I can’t use option on the app (not working) Sell similarI updated my Ebay app and still not working EBay please help

eBay App force closing please help

Hello, my eBay app has started force closing a majority of the time while I am trying to list items for sale. The app will force close and the item will end up in my drafts folder. I have checked to make sure my phone and app are updated, cleared the...

Resolved! Gigantic images on search results in the Ebay app? How to turn OFF?

Iphone 12 - IOS 18.6.2As of today, September 8, 2025, when I do an item search in the ebay app, the results are displayed with GIGANTIC images as opposed to the condensed thumbnails and summary I was seeing yesterday. Each result takes up almost the ...

Resolved! I can’t use eBay on iPhone 7

I can’t access eBay on iPhone 7. Help!

How to turn off eBay Live Notifications (v.2.0)

Creating a new post with all info consolidated as I find myself answering this question nearly every day. To turn OFF eBay Live Notifications, log in to the eBay app and turn off these settings: For reminders about upcoming eBay Live events:My eBay >...

App crashes. iOS 26 current beta

trying to take pictures of item for listing in eBay app iOS. Beta version of iOS 26 current. All pictures get taken and then at time of tapping Revise; the app will crash and does not save photos.

Can’t see a vendor’s store

The eBay app no longer will show a vendor’s store to see other items they are selling. All I get is a message that says “This store has no inventory available in your location”. Using the app on my iPhone it works normally and I can see a vendor’s ot...

Unable to add or revise a price to a buy it now listing.

When creating or revising a buy it now listing, I am unable to change the price. After clicking done/continue the original price remains.

eBay app keeps crashing went I add pictures after the newest update.

eBay app keeps crashing went I add pictures after the newest update and the new iOS update.Then I have to go to draft to add the picture again. I uninstalled the eBay app and reinstall - same results. Please fix this problem. I’m sure I’m not the onl...