@etrusca wrote:
thank you I forgot I may not have spent enough to the achieve necessary amount to = an allotment.
Anyway, still the whole thing is very frustrating to say the least and here it is the 19th, no Tyler, no answers no corrections 2 business days have passed maybe he went on vacation...
Hi @etrusca - I wish I went on vacation! At this time, I work part time here on the boards, and I'm available Wednesdays and Thursdays on Community. The rest of my time is spent with our social media teams and working with other teams to drive change based on feedback I see here on the boards.
This specific issue is still being investigated and worked on, and has been sent to CS teammates for them to be on the lookout for additional reports as members call in. It looks like you've had some great advice from other members here regarding the eBay Bucks process, as well as other workarounds that work for the time being.
On that note, I do want to clarify that the Community Boards are a ultimately a peer-to-peer feedback forum and that this is not a customer service channel. While I may be able to step in from time to time to assist or pass along situations to the appropriate teams, my role here is to monitor trends and work to address widespread issues and pain points discussed by our Community Members. I appreciate your concern, but to set clear expectations there will be delays in my ability to get answers or resolutions, and there will also be times that I simply will not be able to respond as I address other responsibilities. If you need a more immediate response I'd encourage you to contact CS by phone, or by social media (Twitter or Facebook).
