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Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Where to report a hacked eBay ID? Or why is that so difficult?

Here is a message I got yesterday in my eBay message box, obviously from a registered eBay ID: In case you want to try anything, html-5.me is a phishing site, so, dont... New message from: alki716 (188Turquoise Star) Im eBay-Forum wird über Sie gesch...

cannot print shipping label either in ebay or paypal

I cannot print any shipping labels either in ebay or via PayPal and have to to pay click n ship on usps website instead. Is anyone else having this problem? Or is there a work around? Any help would be appreciated, thanks so much.

Get Your Thing!

You cannot even log in to eBay now. The page that you get FIRST is missing the usual "Log in" button in the left upper corner. After you have been staring at all the items shoved into your face on that page long enough you realize, the only way to mo...

Clicking on "Leave Feedback" from the shipping label page.

I always leave feedback right after i print a shipping label. "What would you like to do next?" then "Leave Feedback". There were recently changes made the she shipping label page. Ever since those changes... OLD WAY: Ater clicking on 'Leave Feedback...

defects

I recently sold some items that the buyer picked up from me. Now I have 4 defects for not adding tracking. What can I do? There is no one to talk to or email. I do not want to lose my "top rated seller" status. I was emailing with someone at ebay and...

9-11-2020 - eBay technical issues

There is a problem with accessing my eBay today. The system recognizes me but keeps me going through a sign on & robot check loop, over and over with a statement of "something went wrong". Are there technical issues with eBay today?

Internal Server Error and other issues

Lately the eB site has been getting a bit unstable and exhibits small problems here and there. I know the Internal Server Error issue has been going on for some time now, but while it's temporarily fixed, it happens again recently. Once I tried to lo...

Despite being a multilingual site, eBay doesn't write in the official language of our region

I am still dumbfounded by eBay's cultural insensitivity to countries and languages! I live in French speaking, where the official language is ... FRENCH. When you open an account on eBay.com or eBay.co.uk or wherever, as soon as you mention that you ...

Have received No Payout for 3 weeks since being switched to Managed Payments

So..... We jumped in with trepidation when we were required to sign up for Managed Payments. Now, I see why. We were switched over August 20th, and sold a handful of items over that week totaling a little over 500.00. We shipped the next day from pen...

Resolved! Cart Keeps Showing Red Circle

with 2 items but I have nothing in my cart and it says that when I hover over it. anyone else?

PayPal email updating failed

Hi..Is there a reason that customer services are unavailable today? I'm a new seller here & I need to update my PayPal email that is linked to my Ebay store... I tried many times to remove the old email & link my store to the new PayPal email but sti...

Terapeak User Manual

In August I subscribed to Terapeak through signing up with the Basic Store. I receive an email showing that I could clink on “Terapeak User Manual”. I click on this link, but I do not get the user manual. Any one now how to get Terapeak User Manual? ...

additional payout

cant find link to managed payments group. i received a surprise additional payout this week. im set up for weekly on tuesday but they sent me one again last night wednesday checked setting still set up for weekly

Can't get top rated seller to show on my listings. It's been 72 hours since I contacted Ebay.

I was rated top seller the last week of Aug 2020 and I called Ebay on Tuesday to see why the top rated seller badge was not showing up on my listings that are 1 day handling time and 30 day returns. After a lengthy slow chat online they said to check...

Resolved! Count down clock is not working on the page that show bid history of an item

Count down clock is not working on the page that show bid history of an item. I tried logging out and logging off and three different browsers, Chrome, Firefore and Edge.