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Current known technical issues - updated as of 7/19/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

eBay Labels Weight Errors For First Class International

Submitted a similar item a few days ago but could not find today. I had the same problem to day but found a work-around. Attempted to print a label for a 2-ounce item in a 2-ounce box for a total of 4 ounces. Label could not be printed with 2 ounce i...

Store shows 0 listings

My store has 400 items but when I click on my icon for the store it shows 0 listings..

Active products are not active

I just started a new store and had 1 item listed last night which showed up and got views. Today I posted 3 more items and now they all vanished. No products on my main store page and they don't show up in the search. They still show active in my acc...

Prior purchases

How do I delete a prior purchase? Deleting prior purchases is not working.

ebay giving buyers incorrect delivery dates (glitch?)

Anybody else noticing ebay is giving buyers incorrect delivery dates? This started happening about two weeks ago and I thought they would have fixed it by now but they haven't. For example, I have some items with 5 business day handling times. Ebay i...

did ebay remove the link to the technical page?

I had to google it instead and don't see any new posts from anybody.

CANT GET HATE SPEECH LISTING REMOVED??/

what is wrong with ebay communication??? they have outsourced everything to third world countries where the chat staff cant respond coherently... i tried 5 times to get a hate speech listing removed and the cgat staff would just give me robot respons...

Buyer Searches

In a search, how do I remove or stop "We removed some search results to show you the most relevant listings. View all results." I am very capable of filtering my own searches, and that requires lots of additional mouse clicks. Please help me remove t...

Slowness in sale

from past two weeks we are facing issue getting the good numbers in sale which we were usually getting, is eBay changed something or only we are facing this issue or anyone else as well. like we have 20k active listings on eBay still not getting that...

Delete prior purchase

How do I delete a prior purchase?

Ebay won't let me list an item

I've been trying to list an item for 2 days now but each time I try to list it comes up saying 'error - we can't find your listing. I've tried listing from a saved draft and also by starting again from scratch but it still comes up as an error. Has a...

i sold my items

i sold an item and the buyer recived it but i want my money how to get it

Sellers Beware - Message Glitch

I sold an item. It arrived to the buyer May 15th. eBay opened and closed a case against me on May 24th. They favoured the buyer, stating I failed to respond to a return request. As their policy, that automatically favours the buyers.One problem: I di...

New Listing Showing up Under Someone Else's ID

I sent some of my items from my Shopify account and everything imported okay, but when I went to edit one of the items, I got a message saying that I was not the seller. It indeed was listed under someone else's ID. No one I know; no account similari...

Quality control sucks now on Ebay

Ebay is just making things way too hard for sellers to enjoy a nice selling experience. Too much required field and more coming just to try to sell something so simple.I have an issue with Ebay sending emails about viewing my invoice for an email acc...