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Current and resolved technical issues - updated as of 2/18/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

While placing my order with my debit card i was attempted to be scammed and the theifs tried t

I placed a order last week on here ebay, and I am 100% i marked only want to purchase from us no foreign country and then when I was placing my order in it finalized my payment and order was going through and then my phone went whacky and closed my p...

Marketing page is again broken - We ran into a problem, but we're working on it. Please try later.

Trying to launch any promos last few days but can't. No matter what I do, on the last step when pressing LAUNCH button I get the red thick bar on the top of the page: We ran into a problem, but we're working on it. Please try later. Is this a joke eb...

Searches

When searching for the word cutlery in collectables and advertising nothing comes up. It used to work but does not now? Also it does not work when searching in stamps? Anyone else having the same problem? Mike

Using a VPN with eBay

The password change process is inconveniently muddied up. Since there does not seem to be a direct link to Security without giving more out more personal information I am here...hopefully it will leak back to Security. TO BEGIN - I have been involved...

Items are opening in new tab - there is no 'open items page in' option listed to select same tab

Starting last night, clicking search button on listings page updates listings but turns the listing text to black from blue and then clicking an item opens a new tab. This happens on Firefox and also Edge.Under the customize search there is no "open ...

Managed payments

My account was moved to managed payments, it was running smoothly until nearly 2 weeks ago. I was asked to upload documents to verify myself and my bank which I did immediately, I was told that payments would be held while this was verified which sho...

Cannot print receipt of item purchased

Having purchased an item, the "printer friendly" popup has an icon to print a receipt. Until recently, that icon worked just fine opening a print window. Now when I click on that icon, I can see an attempt to open a "new" tab but then it quickly clos...

Relisting link via email is not working anymore?

Hi, when a item doesn’t sell, you use to be able to click the link on eBay and it will reduce the price of selling item and relist, it now doesn’t work and gives a eBay error. Screenshot attached please fix

Can’t print return shipping label

When I hit print shipping label it comes back with we can’t process your request because of a technical issue. Please try again. It’s been this way all day.

Anyone else not getting e-mail notifications?

I'm not getting e-mail notifications anymore. Also my sales got cut in half starting a week ago. Pretty annoying!

GSP to EIS Conversion Problems

I was notified yesterday that I was being moved from GSP to EIS international shipping. Now today I have no international shipping option. No GSP or EIS. I have chatted with support now twice and they have no clue when it will be fixed. Who can we en...

My Top Seller status is adversely affected by eBay Standard Envelopes that aren't Origin Scanned

So is that just the built in 'extra' cost, as a Seller, to use eBay Std Envelope? Your rating gets dinged by USPS inefficiency?The suckage continues...

eBay GLITCH ALERT! Ebay charging for gallery plus in Collectibles!

Ebay has done it again! In late 2021 there was a glitch where they started charging fees for gallery plus pictures where they should be free in Collectibles categories. I put on a new listing this morning and noticed that they had started doing this ...

Ebay Tracking Numbers not showing up again 2/23/23

Purchased 3 shipping labels through ebay on 2/23. The packages are still in the Awaiting Shipment - Print Shipping labels list in Seller Hub with no tracking number there. I go to add the tracking and it says "The tracking number cannot be changed be...

Ebay International Shipping Issue

I was opted in to EIS yesterday and removed from GSP. This morning I now have neither GSP or EIS. I have notified support but have no idea when this will be fixed. My listings will not display internationally and the .com site shows I cannot ship eve...