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Can no longer reply to topics in these forums

As the title says, I can no longer reply to topics in these forums. The reply box is greyed out and at the bottom of the screen it says " Sorry, either you cannot reply to this topic or you have not verified your email." I find this very strange cons...

Unable to add tracking number via "Add Tracking Number"

Since yesterday, we are not able to add tracking information on the orders. We create our labels outside of eBay and then add tracking information to the order. However, currently we are not able to do so. It keeps giving the error message "Unknown e...

Cannot view my purchased item listings, please help

I made a number of purchases today and forgot to grab the images of one of the items before I finalized it. Now when I click on the listening, it displays on my screen for a split second and then vanishes before taking me to a similar items page. Is ...

Unable to receive notifications

My notification settings are on but I am not receiving them and also the minimum of offers are blank and not showing up and it’s automatically declined if it is under the minimum.

Coupon issues

I wanted to add my 20% coupon to my purchase this weekend. I was paying through PayPal and it typically brings me back to eBay to add my coupon and to place my order. This time it placed my order right at PayPal and never brought me back to eBay so I...

shipped from post office not with ebay tracking label.. it auto populated wrong tracking

How to i get this to mark delivered vs shipped. I updated with correct tracking however does not show delivered.. my funds are on hold due to part of this

Shipping calculator show invalid zip

Why is the shipping calculator on my seller account telling me that my zip code is invalid ?

How do I get into my account using my fingerprint I see no way of setting up the fingerprint so I ca

Why is it so hard to set up an account on eBay using my fingerprint I don't have time to spend hours trying to figure this out does anybody out there know how to do so?

"Show More" link not working

When viewing a sellers items the category list on the left will have a "show more" link if they have items in a lot of categories. Recently, this "show more" link stopped working. It does nothing when clicked.

Cannot purchase ebay large envelope lable.

Here lately when posting smaller items that would fit in an envelope, I noticed the large envelope option is there when choosing shipping, it was never there before.. so I started using it. But when the item sells, that lable is not even available.. ...

EBay app on iOS won’t log in.

For the past two days my app on my iPhone will not log in. It keeps on spinning at the Face ID point, tries to log in, then reverts to trying over and over again. When I turn Face ID off it requests my username and password but when I enter them it’s...

Offer not working

Hi all, I can’t make an offer on my app. After I click ‘Make offer’ it just spins a bit then takes me back to the same screen, with none of my remaining offers used but nothing submitted. Any suggestions? Thanks.

Still have questions? Contact Seller link opens then collapses

If a seller doesn't put all of the details I want to know in an auction, I used to be able to click the "contact seller" link and it would bring me to a page with several basically useless options that wont help. Then I click on the "contact seller" ...

Multiple Transactions-Same Buyer Issue

Just a heads-up. This is something you can watch for and report to customer service if it happens on your account. I had a buyer complete three transactions last night within 20 minutes (same user ID and same shipping info). The first two transaction...

My Ecommerce Store's Product Images Transforming Into Abstract Art on eBay Listings

Hey Everyone, I've encountered a bizarre issue with my ecommerce website integration on eBay. Recently, I've launched an ecommerce store at industrial adhesive manufacturer. I noticed that the product images for my listings are mysteriously transform...