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Current known technical issues - updated as of 9/11/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Revise item and sell similar item NOT Working with new listing tool

Big problem. Just got forced to switch to the new listing tool. Opted out twice before during the past year because the new listing tool did not work for automotive parts listings. Ebay fixed one of the big problems ( item specifics being wiped clean...

We were unable to load your cart. Please try again. message

When I click the button "Proceed to checkout", I got message "We were unable to load your cart.Please try again. If the problem persists, contact Customer Support or send us feedback. ". What's wrong with it?

Unable to revise listed iten

Im trying to revise a ebay listing i just created yesterday but when i go into "revise listing" almost everything is grayed out. It gives me a message of "the catalog item you picked has recently changed. This may affect your item specifics." Please ...

Resolved! 50% of my listing not showing up in search. My buisness is going down totaly!

Anybody have same problems? Please explaine me what's goin' on! I've finded this problem a few days ago and Ebay can't give me clear answer for my simple questions! Thans for any response!

PayPal/Ebay Shipping errors April 2017.

There have been 3 posts about this (that I know of) and they have all been deleted. This is almost 2 weeks and the problem still persist. PayPal is aware of the problem, but as usual, eBay knows nothing about it.Emailed Griff too.... of course he has...

ITem Specifics sizing glitch?

I posted a similar thread on the Fashion Boards but have yet to receive any responses. When using the SYI form ebay's system is automatically kicking out whatever size I choose from the drop down menu and issuing a corresponding number for the size w...

ERROR IN ITEM SPECIFICS DROP-DOWN MENU FOR WOMEN'S SIZING! PLEASE FIX!

There appears to be some kind of programming error in the drop-down menu of women's sizes in both regular & vintage ITEM SPECIFICS. I use the menu to add the correct size and various times it reverts to another number then the one I entered. This has...

Resolved! Is the ebay store really not mobile responsive / mobile friendly?

Hello!On preparing our ebay store and listings for the new active-content-free policy starting in June 2017, is it true that the listings can be mobile responsive, but the ebay store will not?We contacted several big ebay template designer companies ...

How to opt out of seller advertising and requests for reviews etc

So far, no way to do it. I don't want to hear what else they have for sale and I don't want to review anything. Searching the discussion forums using the term "opt out" with quotes, gives only results without the term "opt out" in them. So my seconda...

ebay watch list

Watch list is gone on my phone

Unable to respond to messages

I have a potential buyer asking questions about an auction listing that is ending tonight. I have tried to respond twice through eBay messages but the messages are not being sent and the listing still shows as having an active question that hasn't be...

eBay "technical problems/issues"

I like most people can fully understand that problems can arise from time to time. eBay has a "customer service" that is always available, but does not always have the answer. So in order to be fair to all parties; sellers, buyers and eBay support, I...

eBay freezes when looking up for an appropriate category of my item

Does anyone have an idea why the hell if keeps freezing for ages when trying to add a new item to sell?It looks up for a new category item but does never end...Thanks