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Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Search shows item as Fast 'N Free but listing charges postage

I have purchased items thinking that the postage was free and then getting charged postage when I have won the item. I thought it was my mistake but it appears to be a software error. Here is a listing example. If you search for 9 eureka rr bags and ...

Revised listings disappear!

Click on one of my store listings - clicked Revise Your Item - changed title and price - click save - was shown usual screen with blue buttons Revise Another Item, I'm done, etc. Clicked Revise Another Item which took me to my selling page - active l...

'Shipped' e-mail notifications no longer have the item's title in the subject line

Since the end of April 2017, the transactional e-mail notifications/alerts, which are send when an item is shipped, no longer contain the item title in the subject line! Before, the subject line was, for example: "SHIPPED: rare metal signal plate"Now...

Draft will not list, not error message

When I click "List It" on my draft, it looks like it's going to list. It takes me back to my main "Sell" page and my draft is still just a draft.When I try to use the Ebay app to list it, it gets stuck in an infinite loop where it tells me I need to ...

Thenew selling format is poorly designed ,,,

I recently contacted ebay ,,,to change the new format back to the original and much better easier to use format ,,,,SEE below for the message I sent ebay ,,,,,I encourage all sellers ,,to contact Ebay ,and tell them that this new format is ,proorly d...

Unable to Access Ebay Using Any Browser

MS Edge does not load ebay page, giving me a blank page with text "Connected Successfully". Firefox gives me a warning message saying it's unsafe to visit Ebay. This has been going on for the past week. The few times I've been able to access ebay, it...

Photos not showing in Google Chrome in My eBay or Selling Manager

Some of the photos of my listings are not showing up in My eBay or Selling Manager. It started yestereday after the Google Chrome update!!!! Refreshing doesn't help. All I am getting is a box that says "item picture"

Watchlist gone: says "You don't have any items saved in your Watch list."

What's the deal Ebay? i keep getting "You don't have any items saved in your Watch list.To add items you're interested in and want to track, click Add to Watch list from the item page. You can watch an item for up to 60 days or until you delete it." ...

Ebay Checkout And Payment Issues

GreetingsMay 03,2017Having problems with Buying it now , have to log in 2x and I did check off the stay logged in box, and not able to use paypal during check out? this started since Sunday..and its still not working..its like no one wants to sell an...

Revise item and sell similar item NOT Working with new listing tool

Big problem. Just got forced to switch to the new listing tool. Opted out twice before during the past year because the new listing tool did not work for automotive parts listings. Ebay fixed one of the big problems ( item specifics being wiped clean...

We were unable to load your cart. Please try again. message

When I click the button "Proceed to checkout", I got message "We were unable to load your cart.Please try again. If the problem persists, contact Customer Support or send us feedback. ". What's wrong with it?

Unable to revise listed iten

Im trying to revise a ebay listing i just created yesterday but when i go into "revise listing" almost everything is grayed out. It gives me a message of "the catalog item you picked has recently changed. This may affect your item specifics." Please ...

Resolved! 50% of my listing not showing up in search. My buisness is going down totaly!

Anybody have same problems? Please explaine me what's goin' on! I've finded this problem a few days ago and Ebay can't give me clear answer for my simple questions! Thans for any response!

PayPal/Ebay Shipping errors April 2017.

There have been 3 posts about this (that I know of) and they have all been deleted. This is almost 2 weeks and the problem still persist. PayPal is aware of the problem, but as usual, eBay knows nothing about it.Emailed Griff too.... of course he has...

ITem Specifics sizing glitch?

I posted a similar thread on the Fashion Boards but have yet to receive any responses. When using the SYI form ebay's system is automatically kicking out whatever size I choose from the drop down menu and issuing a corresponding number for the size w...

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Resolved! 50% of my listing not showing up in search. My buisness is going down totaly!

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