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Current known technical issues - updated as of 7/19/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Error code 70245 70164 "Sellers can't accept payments right now"

When I select the Pay link for a auction that was won, I get this error message "sellers can't accept payments right now" error code 70245 70164. Has anyone tried to pay for an item and received this error? Is this an ebay glitch or does the seller n...

Can't print shipping labels

Frustrated. Last several days shipping labels are blank. Something changed. I have used 30+ sheets of paper trying to resolve this, even installed another printer. Whatever, software that was changed, is causing problems. I had to print screen and co...

Images are invisible

The watchlist and purchase can not display any images on the computer screen.

cannot upload photos using Edge browser, IE ok

last night, July 1, after 9:00 PST, something changed and I now cannot upload photos using Microsoft Edge 38.14393.0.0, with Microsoft EdgeHTML 14.14393. Upload works OK with internet explorer 11.1358. This issue has persisted overnight and through a...

Resolved! Problem With the Avatar

Why does my avatar keep going back and forth between the actual photo and this thing that looks like a couple of polaroid pictures? I didn't tamper with it at all; it just started switching back and forth at irregular intervals.

media database not accessible?

I cant upload any dvd listings thru tl. It keeps saying that there are no photos associated with the item. I use ebay's media database. I got the message that it was not available when trying to redo a listing. Is anyone else having this problem?

Bulk edit category! Not alphabetizing A-Z

Bulk edit category! Not alphabetizing A-Z When you edit and revise your personal catogorires you get 2 choices and they alphabetize perfect. A-Z When you are in bulk edit they do not alphabetize A-Z and are sorted by the date created . It is a really...

Resolved! Cant access seller hub

I cannot get into my seller hub only my watch list and home page I cant ship I can do a markdown manager I cant do anything for almost 70 hours I just called and they said I was no longer a store I had to resubscribe I have had a store for 9 years ? ...

How to disable "Save with Our Sale" advertising ?

On every update of list pages (Watch list, Bids/Offers, Purchase history) annoying advertising "Save with Our Sale" pops up. How to disable it ?

can't use apostrophe in Purchase History notes

I apologize for the duplication, but I apparently posted this issue on the wrong board originally. In my Purchase History, I constantly use the "note" feature to leave myself little reminders for various items. For the last two weeks, every time I tr...

TO: eBay Developer Team. re: enhancement request for advanced search

In the Advanced Search, there should be a way to indicate that the Category should be 'exact' or "only" or "exclusively" (whatever word you decide), and perhaps an "including subcategories" when the "exclusively" constraint is chosen. When this reque...

My customer went to pay but no shipping charges were there.

I checked my auctions, one buyer bought 3 items , each had shipping charges $25, $6.52, and $6.52, he went to pay, paid for the items but wasn't charged shipping, what happened? Thanks for any help!

ERR_TOO_MANY_REDIRECTS. When trying to list an item.

I already cleared cookies and it still doesn't work. Need help please I am using chrome, and tried it on firefox and it is saying the same thing

ETA for File Exchange to be fixed?

Knock knock? Anybody home?

Cannot send invoice to buyer

Buyer purchases an item and requests total. Go to send an invoice and keep getting this message. There is some sort of error. Try again later sometime. It has been his way for hours. Has anyone else experienced this today? All of the other ebay funct...