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Current known technical issues - updated as of 6/3/2025
The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...
Followed searches deleted, still receiving emails
I still receive emails for some searches that I have deleted (weeks ago) from my "Searches you follow" list. They do not show up in my list of Searches you follow.
navigation slow
When I try to get place to place it is way to slow. Circle spins, then I get a pop up telling me Ebay in not resposive. Not having problem on any other site.
External Link
I've been trying to create a direct link to one of my catagories in my Ebay store.I copied and pasted the url, but when I try it, it opens my 'all catagories page'.What am I missing?Thanks
Create a listing page not loading
When I click on sell an item, the page does not load, every other page is working except this one, I cannot list any items
Resolved! Listings not removed from sale list after item sold, Having to delete them myself.
After a buy it now item sells, the item is not getting removed from the selling list. I have been having todelete them myself or end item, so I don't double sell the same item after it has sold. Don't know how to report this to web master.
Is "Search by item number" broken?
When I go to Advanced Search, By item number, and enter a good item number, it comes back as 0 results. Been like that for months. What's the point of have the choice of searching by item number if it always shows no results?
Items not chosen shows up in the cart for purchase. Why?
I have been using eBay for a long time, but recently I am seeing items showing up in my cart that I know I never chose. I have to be sure to delete the item(s) before I make a purchase and get charged for it/them. Why is this happening? It is very an...
How do I change my account's country?
I created my eBay account in Spain and so my currency and language was in Spanish. But now I'm in Australia and I'm receiving all my emails in Spanish and all my fees are in euros, how can I change my email language to english and change the currency...
Jerky/Sputtering & Stall Scroll on Ebay Emails
Is anyone else experiencing weird scrolling with the ebay emails received? I have yahoo mail with chrome.
Customer Service
There Seems to be a lack of cutomer service issues. I am a seller ( top Rated) I take pride in all my offerings .. So here goes.. I had a customer who purchased several item from me and turns out she only lives a few miles from me.. So I returned her...
Sort and Refine options not showing up on my phone
These options disappeared a couple days ago, returned for 1 day and now they're not showing up. I have no clue on what is going on.
Ebay Mobile
Since eBay started making changes to the Mobile format in April 2017, I have NOT been able to use eBay Mobile. Says I have no watched items and no bought items. And searches are impossible. Have called and emailed to complain. Guess eBay no longer wa...
Listings not showing up in search results after days...
A customer that watches my auctions informed me that our auctions were not showing up on Ebay search engine. She had tried for 3 days. I investigated and found that none of my auctions were showing up. Zero sales on 10 auctions and no looks on next 8...
Store Front not mobile friendly - what to do
Hi,after going through all listings to ensure that these are ready for June and the active content switch / mobile friendly content, we noticed that the actual store front is not mobile friendly. Has anyone the same issue and what can be done about i...
