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Why no Announcement on Ebays announcement page about website issues, problems, fixes?

Why wount ebay put something up on there annoucement page about technical problems ... both buyers and sellers having lots of problems ... Please EBAY don't keep us in the dark, let us know what is going on, problems worldwide on your website.

Message 1 of 28
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27 REPLIES 27

Re: Why no Announcement on Ebays announcement page about website issues, problems, fixes?

alan@ebay
eBay Staff (Alumni)

For up-to-date information on site performance, please see our own System Status Board: http://www.ebay.com/sts

 

Thanks. 

Alan - eBay Community Manager


If a member's response helped, please give it a Helpful. If you are the author of a thread and a member's response resolved your question, please click "Accept as Solution." More on Accepted Solutions.

Check out the eBay for Business podcast! For your chance to be featured on the show, call in with a question at 888 723-4630!

Message 2 of 28
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Re: Why no Announcement on Ebays announcement page about website issues, problems, fixes?

thanks. I could do some things on my phone, but my seller dashboard isn't accessible.

Message 3 of 28
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Re: Why no Announcement on Ebays announcement page about website issues, problems, fixes?

Thanks, Hope you guys can get the issues fixed quickly, costing alot of us time and money. I have buyers that are unable to make any purchases. Any ETA on getting the site back up and running without problems?

Message 4 of 28
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Re: Why no Announcement on Ebays announcement page about website issues, problems, fixes?

The eBay selling/shipping page curently does not work, but I have found a soluion:

 

http://my.ebay.com/ws/eBayISAPI.dll?MyEbayBeta&CurrentPage=MyeBayNextAllSelling

Click on the link above. It will take you to the old My eBay All Selling page OR the new all selling page (for newer sellers).

I tried it on multiple ids, and it worked every time.

Good luck, everyone!




https://bio.link/langs
Message 5 of 28
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Re: Why no Announcement on Ebays announcement page about website issues, problems, fixes?

I was able to buy a few things and I had some sales...but I can't access seller hub...

Joshua Trenge
Message 6 of 28
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Re: Why no Announcement on Ebays announcement page about website issues, problems, fixes?

It sjows everything as working so...not really very helpful as everything is NOT working...
Message 7 of 28
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Re: Why no Announcement on Ebays announcement page about website issues, problems, fixes?

Just hit here in NC about 45 minutes ago, all was right with the eBay world. Now, can't do much more than window browse. Techies hopefully will resolve soon. Sadly, eBay is rather slow on updating the technical issues with their site page.
Message 8 of 28
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Re: Why no Announcement on Ebays announcement page about website issues, problems, fixes?

eBay will never admit to having a problem!!! If you call Customer Service, the "OFFSHORE" service say they know nothing is wrong.  I continue to wonder how eBay has existed with the technical support they "praise".  It will eventually get "fixed" without being told what happened, probably saying they were not at fault.... 

Message 9 of 28
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Re: Why no Announcement on Ebays announcement page about website issues, problems, fixes?

Not working in MI. I checked another website that tracks outages, and it appears this issue is huge, affecting over half of the country right now. 

Message 10 of 28
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Re: Why no Announcement on Ebays announcement page about website issues, problems, fixes?

Alan, your STS says all systems go but I have 12 employees sitting around and NONE of us can access the "selling" part of our site which is where you ship, edit listings, almost everything you need to do. It's been down for 45 minutes now!

Message 11 of 28
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Re: Why no Announcement on Ebays announcement page about website issues, problems, fixes?

You have to call them and make sure they whitewash your day so you dont get dinged on your shipping %

 

Hold time is about 1 hour and not even their elevator music is working right now on the phone line

Message 12 of 28
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Re: Why no Announcement on Ebays announcement page about website issues, problems, fixes?

Thanks all for sharing the details of what you're experiencing. I've contacted our technical team regarding this and when I have information to share I will do so. 

Alan - eBay Community Manager


If a member's response helped, please give it a Helpful. If you are the author of a thread and a member's response resolved your question, please click "Accept as Solution." More on Accepted Solutions.

Check out the eBay for Business podcast! For your chance to be featured on the show, call in with a question at 888 723-4630!

Message 13 of 28
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Re: Why no Announcement on Ebays announcement page about website issues, problems, fixes?

You keep plugging that link, but it does not reflect the current status accurately. There is still a problem accessing the seller pages...

Message 14 of 28
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Re: Why no Announcement on Ebays announcement page about website issues, problems, fixes?

.. I had to laugh at eBay's reply to your concern by alan@ebay suggesting you go to the eBay status site, which I did.  All systems were "CHECKED" AS OPERATING PROPERLY.  Again eBay has "NO IDEA" what is going on.  WE JUST WAIT AND "FUME"!!!!!!

Message 15 of 28
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