Watch List Will Not Load - over 6 months now! Multiple users, Ebay confirmed problem

[seanb]

For some reason the original thread was closed, but the problem remains, as multiple users have pointed out. So I'm starting a new thread as advised by Triton.

For OVER 6 MONTHS I cannot load my watched items list. I get the error message "Sorry, we couldn't complete your request. Try again later."

The only way to load your watch list is to reload the page multiple times- and only after trying maybe half a dozen to a dozen tries does it load. Also, if you have multiple pages of watch list items, should you try to load the 2nd page a similar error message comes up saying the page can't be loaded. You have to try multiple times to get it to load.

This is NOT a problem with cookies, browsers or user's computers. This has been reported to ebay and ebay has confirmed is was a problem ON THEIR END and they were working to fix it. However, that was 6 months ago and the problems continue for MULTIPLE users (as evidenced from all the testimonials in the locked thread) with no fix.

You can access your watched items by clicking All Lists, however it's not the same layout or as easy to navigate/work from. All we want is for eBay to worked properly. When this first started eBay changed the formatting on our watch list page. So that is likely connected to this problem, in which case should be easily solvable.

[*coins]

Hi, @seanb.

Instead of going to your Watch List, go to All Lists (http://my.ebay.com/ws/eBayISAPI.dll?MyEbayBeta&CurrentPage=MyeBayNextListIndex). The watch list thing has been going around a lot on the boards as of late, and I'm sure eBay is doing their best to fix it.

[divwido]

Have you cleaned up your computer?  Run virus and malware scans, clear cache, delete browsing history.  Or just tried another lbrowser?

[seanb]

People, PLEASE READ BEFORE REPLYING. Sorry for the caps, just emphesizing. Both your questions were adressed in my post.
It's NOT A PROBLEM WITH THE COMPUTER. No Virus, etc. The problem exists WITH MULTIPLE USERS on MULTIPLE BROWSERS. Ebay ACKNOWLEDGED THE PROBLEM IS ON THEIR END. It's been going on since late LAST SUMMER, over 6 months so it's NOT being "fixed quickly".

I mentioned the All Lists option, but that's not a solution.

PLEASE SEE MY ORIGINAL POST. Thanks! 😄

[*coins]

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@seanb wrote:

People, PLEASE READ BEFORE REPLYING. Sorry for the caps, just emphesizing. Both your questions were adressed in my post.
It's NOT A PROBLEM WITH THE COMPUTER. No Virus, etc. The problem exists WITH MULTIPLE USERS on MULTIPLE BROWSERS. Ebay ACKNOWLEDGED THE PROBLEM IS ON THEIR END. It's been going on since late LAST SUMMER, over 6 months so it's NOT being "fixed quickly".

I mentioned the All Lists option, but that's not a solution.

PLEASE SEE MY ORIGINAL POST. Thanks! 😄

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Did you read my post? Did you try my suggestion?

[seanb]

Please read my original post and my previous response to you as I already addressed your comment (even before you made it ). Thanks.

[partsdeal02]

Please Fix !

[seanb]

Something to note, if eBay actually cares about fixing this issue- it seems this problem is worst during daytime hours (US times). At night it seems to occur MUCH less - or never.

[d-k_treasures]

Curious as to why there is a "Technical Issues" board when there are very few actual answers or even acknowledgements from ebay tech support?

[*coins]

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@d-k_treasures wrote:

Curious as to why there is a "Technical Issues" board when there are very few actual answers or even acknowledgements from ebay tech support?

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Yeah, lol. The eBay employees to monitor this board and tell everyone "we're working on it. we'll get it fixed soon".

[allasis5099]

the items that are in my watch list, I have not received any new listings in email, since December, and I have something like 20 items that I am watching, I changed them , deleted a couple, and added them back on, and steal no emails of any item I am watching, I am only getting one or two from eBay advertise only.

[seanb]

You're talking about the "Watched Item Ending Soon" type emails? I don't get many but I do get some. Maybe they are getting caught in your spam folder?

Worse, the eBay add on that you could get for your web browser was made utterly useless when it was updated. It was a great add on that allowed you to have your watch list visible at all times in your web browser and counted down in real time. This made your watch list actually useful! But they updated it and now it's totally useless. I guess eBay doesn't want us using their website.

[seanb]

Adding images of the error messages:

This is what we see when we try to load our watch list (see first attached image).

This is what we see when we try to load page 2 of our watch lists (see second attached image).

PLEASE FIX THIS!

[jas7437]

EBAY - FIX THIS!!!

[loves2bid8]

I have been having the same problems intermitently for months, but now the watch list won't even load.  The msg I get now is no items in watch list.  Not true as I have many.  Very frustrating ebay!!!