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View Count has disappeared

Has anyone had any issue? Thus just started within the last couple of hours - almost right after I listed an item for sale. Shows watch number but not view number on all items listed.

Message 1 of 10
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9 REPLIES 9

Re: View Count has disappeared

Yes mine has too!!

Message 2 of 10
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Re: View Count has disappeared

Me too. Freaking annoying, debating on calling eBay.
Message 3 of 10
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Re: View Count has disappeared

Mine all disappeared this evening
Message 4 of 10
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Re: View Count has disappeared

Yes. Mine disappeared also. That's why I was coming onto the community board section to see if anyone else had the same problem. Happened right after I just listed 6 new items.
Message 5 of 10
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Re: View Count has disappeared

Yes!!!

Same thing is happening here. The "Views" column of all my items just show a "-" sign (screenshots below) when most of my listings had from hundreds to thousands views before this bug.

I need this fixed ASAP since the "views" are one of the metrics that I use to evaluate my listings' performance.Screenshot_2.png            Screenshot_1.png

Message 6 of 10
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Re: View Count has disappeared

Just launched a huge promotion on several brand new products and I have no Idea how they are doing or if I need to make adjustments. This happens from time to time for me but the timing sucks

 

Message 7 of 10
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Re: View Count has disappeared

Anonymous
Not applicable

Has anybody gotten an answer yet? Very annoying!

Message 8 of 10
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Re: View Count has disappeared

Same here. Was fine earlier this afternoon, but I've been through this multiple times in the past, and it always gets resolved once eBay tech service sees all the posts. Seems to happen when they're updating software, and I noticed that one of my previous links to the Classic View of the selling page went away recently. So I'm embracing change again.  🙂

Message 9 of 10
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Re: View Count has disappeared

Hi, Have you had your view count restored yet?

I messaged customer service yesterday but seller tools are clearly not a priority for Ebay so no response. 

This is a repeated glitch that they need to get a handle on. Like looking at a shop window with blinds drawn.

Any Ebay tech team out there reading this? If so, please fix it!

 

Message 10 of 10
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