I received an item that had been delayed in shipping (case request# 5229827560) and was provided refund by the seller. When I tried to return the refund with PayPal by sending money to the seller, PayPal didn't recognize the seller name. I tried all combinations of names that appeared in the PayPal invoice, but none worked. Each time a PayPal message would come up indicating that I could do a PayPal search, but I would have to identify myself (PayPal username) to be able to do it. This violates eBay privacy policy, and it is wrong to required a buyer to provide this information. Is there some other way to return a refund? I don't know the seller's email, or phone number. Perhaps this could be done if the case request# was re-opened.
