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Verify bank account micro-deposit input fields are ignored by my keyboard

when I attempt to type in the micro-deposit amounts in the "verify bank deposit" form,  the form ignores all input.  They values remain at $0.00.  I tried this form using Chrome and Edge on a Windows machine.  I have a large deposit pending to my bank account, so this is very important to resolve right away.

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7 REPLIES 7

Re: Verify bank account micro-deposit input fields are ignored by my keyboard

You could try clearing your browsing and cache history. 

You sure do need to get things taken care of ASAP. As a new seller or returning seller (nothing sold in past 90 days) you will have up to 30 days hold on payouts and with that amount could be longer. 

 

Message 2 of 8
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Re: Verify bank account micro-deposit input fields are ignored by my keyboard

Those funds will probably be held for 30 days, so you got time to get it figured out.

Have a great day.
Message 3 of 8
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Re: Verify bank account micro-deposit input fields are ignored by my keyboard

Thanks for offering that suggestion, but it did not work when I deleted all of my cache and history.  I can't seem to talk, email or chat to a real person that works at eBay.  How do i report a website issue with eBay?

Message 4 of 8
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Re: Verify bank account micro-deposit input fields are ignored by my keyboard

Try another browser, another device or another link.

 

Can you verify your deposits using the eBay app, or a mobile browser on your phone?

 

If you are using Seller Hub, try using the non-Seller Hub selling page instead.

 

https://www.ebay.com/mys/overview

 

Another thread about this issue, so you are apparently not the first or only person to encounter this:

 

https://community.ebay.com/t5/Selling/I-can-t-type-in-the-microdeposit-field-AT-ALL/td-p/34000596

 

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Re: Verify bank account micro-deposit input fields are ignored by my keyboard

I read the old thread, and there appears to be no solution.  Clearing cache, trying another computer, trying multiple browsers, typing a decimal point in front of the value, using the eBay app, etc...  The thread was closed eventually.    eBay is holding on to a large amount of cash from my sales, and apparently has no motivation to let it go.  

Message 6 of 8
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Re: Verify bank account micro-deposit input fields are ignored by my keyboard

Solution.  I was able to type in the micro-deposit amounts using the eBay app.   I was using the non-seller page in the browser and this DOES NOT WORK.

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Re: Verify bank account micro-deposit input fields are ignored by my keyboard

[edit: just saw your most recent reply -- glad you were able to sort it out!]

 

Most sellers seem to be able to enter those deposit amounts and complete the verification process successfully, so there does not appear to be any widespread, ongoing problem. Possibly just a temporary issue?

 

If the problem seems to not be affected by trying multiple browsers or devices, that would seem to rule out issues with a particular browser or add-on. A problem entering numbers would not seem to be related to a network issue, other than something that prevents the page from loading correctly on multiple devices. Using a VPN or hotspot? A custom firewall? Privacy software?

 

Can you copy and paste the numbers, avoiding using the keyboard?

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