I'm an experienced seller. Been doing variations for years. PLEASE PLEASE PLEASE just IGNORE this if you think it is user error. Resist the temptation to be the hero, ignore and move along....
My variation listings I can view from the listings line up, select all the variations and make adjustments without ever opening the listing. Until today. Now it says I am not the seller for the listing.
@wastingtime101 wrote:
Alright, so I've got good news and bad news @knownobob .
I've been sitting here working on listings, adjusting quantities on variations, no problems.
Until right now.
A change must have just rolled out because:
1. The design changed - the pop up is so much bigger than it used to be and instead of immediately below quantity where you just clicked, it's now in the middle of the page which is so much less efficient! It's now inconvenient for these quick updates! Why move it? You click a field to edit and you want to edit it in that same spot on your screen without having to scroll around to click everything.
They did this to what - add the "edit listing" button? Man I hate this change. We do not need the "edit listing" button - there's a freaking edit link just to the left! I cannot stand these changes made by people that clearly do not use the product on a daily basis!
2. I am getting the same error as you on all of my variation listings. That part is supposed to be the good news because now you know this is not just you.
Additional notes:
- With variations we cannot edit price, quantity, or Custom SKU. None of those fields.
- With non-variations we can edit that stuff, but the system is moving like molasses. It would be faster to open the listing form, make edits, and save changes. Seller Hub is supposed to make it 10x quicker, not take longer!
- Happening with every browser I tried.
So ... gonna sound like a scratched record here, but the best thing to do is click the ? icon on the bottom right of the page and file a tech report. It's fast, easy, and eBay does review the reports. Also, the more people reporting the higher it will go up eBay's fix list.
Tagging in some of our other regular variation users to see if they'll report, too.
FYI to a few of the active mentors in case you get lots of questions on the ask a mentor forum.
@eburtonlab @comics-scifi-collectibles @eastlaneave
Also tagging in kyle@ebay 'cause I'm so frustrated right now and hoping he'll provide updates when available.
Hey @wastingtime101 thanks for the tag! It looks like we have an alert open for this issue already, so things are on track. I'll get this added to the tech issue board momentarily.
ALERT15984
Kyle,
